Boutique Front Desk & Customer Service Specialist

Employment Help Centre; Grimsby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A customer-focused eyewear clinic in the Niagara Region is seeking an Administrative Support & Customer Service representative. The role involves overseeing the main reception, assisting customers with frame selection, and managing office operations. The ideal candidate is reliable, communicative, and eager to learn. You will need to be available Tuesday to Friday from 12:00 PM to 6:30 PM. Join a supportive team committed to exceptional customer care.

Qualifications

• Must be available Tuesday through Friday from 12:00 PM to 6:30 PM.
• Demonstrated ability to interact professionally with customers.
• Proficient with computers for reception and billing duties.

Responsibilities

• Oversee the main reception, answer calls, and schedule appointments.
• Welcome guests and assist with frame selection.
• Handle billing, invoices, and filing to ensure office operations run smoothly.

Skills

Excellent communication skills

Positive energy

Proactive

Tools

Office software proficiency

Job description

A customer-focused eyewear clinic in the Niagara Region is seeking an Administrative Support & Customer Service representative. The role involves overseeing the main reception, assisting customers with frame selection, and managing office operations. The ideal candidate is reliable, communicative, and eager to learn. You will need to be available Tuesday to Friday from 12:00 PM to 6:30 PM. Join a supportive team committed to exceptional customer care.