Bonnetts Energy Centre - Guest Services I

City of Grande Prairie; Grande Prairie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal organization in Alberta is seeking a dedicated Guest Services I employee for the Bonnetts Energy Centre. The role requires providing quality service during events like concerts and trade shows. Candidates should have strong communication skills and a ProServe certificate. Pay starts at $20.28 per hour plus a shift differential. This position offers flexible hours and demands the ability to manage crowds effectively.

Qualifications

• Criminal Record Check is required.
• Experience in a multi-purpose facility with an ice surface is preferred.
• Energetic person with lots of personality.

Responsibilities

• Provide quality guest service in a special event environment.
• Represent Bonnetts Energy Centre for a positive guest experience.
• Demonstrate positive attitude towards crowd management.

Skills

Excellent communication skills

Crowd management

Ability to work under pressure

Education

ProServe certificate

First Aid certificate (preferred)

Job description

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Recreation Department is looking for a dedicated Bonnetts Energy Centre - Guest Services I to join the team.

Position Responsibilities

Hired on a casual basis for a flexible schedule, which includes evening and weekend work. Provides quality guest service (security/usher) in a special event environment (concerts, trade shows, etc.).

• Representing Bonnetts Energy Centre to ensure a positive, safe, and fun experience for guests
• Demonstrates positive attitude towards crowd management
• Demonstrates excellent communication and written skills
• Willingness to learn
• Repeated heavy physical demand including but not limited to long periods of standing and climbing stairs may be required

Requirements

• Criminal Record Check is required
• ProServe certificate is required
• First Aid certificate is preferred
• Experience in a multi‑purpose facility with an ice surface is preferred

Qualifications

• You are an energetic person with lots of personality.
• You are passionate about our community and ensure that each guest receives outstanding customer service.
• You thrive in a busy high‑paced environment.
• Interest in events, concerts and sports is an asset.

Hours

Event dependent, on call basis.

Salary/Wage

$20.28 with a $1.75 shift differential, as per the CUPE agreement.

Selection Process

We thank you in advance for your interest. Those selected for an interview will be contacted by phone or email. We will contact those who did not make it to the interview stage by email within one month of the closing date of this job posting.

• Submit cover letter and resume using the "Apply Now" tab on this web page.
• Applications will be reviewed, short‑listed and interviews will be scheduled.

Note:

Once you apply and upload a resume you should receive an email confirming that your application has been submitted for this position. If you receive this email, there is NO further need to contact us regarding this position.

• This posting may be used to fill future vacancies in this position.
• This posting may be used to fill more than one position.
• This posting will be open until a suitable candidate(s) is/are found.

Due to the high volume of applications that we receive per job posting, we are not able to answer job specific questions before the interview stage. If you are successful in getting to the job interview stage, we will be more than happy to answer any questions you might have at that time.