Bilingual Remote Automotive Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service solutions provider is seeking candidates for a remote customer support role. Applicants must be fluent in both French and English, with at least 1 year of customer service experience. This position offers a salary of up to $25/hour and a comprehensive benefits package. Applicants should have strong computer skills and a quiet work environment. The company values career advancement, and nearly 80% of managers are promoted from within, ensuring ample opportunities for professional growth.

Benefits

Comprehensive benefits package

Performance-based incentives

Access to daily pay options

Qualifications

• Minimum 1 year of customer service experience is required.
• Must have a quiet, distraction-free home work environment.
• Eagerness to learn new technologies is essential.

Responsibilities

• Provide customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Document and track information in databases.
• Offer additional products and services to customers.
• Deliver exceptional customer experiences.

Skills

Fluency in French

Fluency in English

Strong computer navigation skills

Education

High school diploma or GED

Job description

A customer service solutions provider is seeking candidates for a remote customer support role. Applicants must be fluent in both French and English, with at least 1 year of customer service experience. This position offers a salary of up to $25/hour and a comprehensive benefits package. Applicants should have strong computer skills and a quiet work environment. The company values career advancement, and nearly 80% of managers are promoted from within, ensuring ample opportunities for professional growth.