Bilingual New Business Administrator (12 months contract)

Foresters Financial; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A financial services company in Toronto is seeking a Bilingual New Business Administrator for a 12-month contract. The role involves ensuring data accuracy in life insurance applications, managing escalations, and processing payments. Candidates should have a university degree and 2-3 years of experience in insurance administration, along with strong bilingual skills in French and English. Competitive candidates will be detail-oriented and proficient in Microsoft Office applications.

Qualifications

• 2-3 years of insurance administration experience required.
• Ability to communicate effectively in both French and English.
• Experience in a fast-paced, high-volume work environment.

Responsibilities

• Oversee the review of life insurance applications for data accuracy.
• Adjust premiums and manage escalations as necessary.
• Process payments and complete scorecards.

Skills

Bilingual (English and French)

Data entry skills

Attention to detail

Customer service skills

Problem solving skills

Organizational skills

Team player

Typing speed (60-70 wpm)

Multitasking

Education

University degree

Tools

Microsoft Office applications

Job description

Overview

Career Opportunity: Bilingual New Business Administrator (12 months contract). Role involves overseeing the meticulous review of life insurance applications, ensuring data accuracy and regulatory compliance. Proficient in adjusting premiums, managing escalations, processing payments, and contributing to various tasks, with bilingual proficiency in French & English. Adaptable to diverse responsibilities in a dynamic business environment.

Responsibilities

• Review and verify individual life insurance applications to ensure data quality and integrity
• Evaluate new applications to determine level of coverage and premiums using pre-set guidelines and reference materials
• Perform quality checks to ensure compliance with government regulations related to licensing, errors and omissions, and money laundering
• Communicate in French & English with clients and business partners, internally and externally, by telephone and email, for outstanding requirements and other details
• Adjust premiums or coverage according to underwriting guidelines as requested
• Enter/edit application information with speed and accuracy
• Scan and file each application into internal software systems
• First point of contact for escalations
• Process payments and balance for banking
• Complete scorecards
• Manage shared inbox
• Assist with requirement gathering for projects and user testing
• Other duties as required by the business

Key Qualifications

• Education (minimum required): University degree
• Experience (minimum required): 2-3 years of insurance administration
• Excellent data entry skills
• Excellent phone etiquette
• Attention to detail and typing speed of 60-70 wpm
• Proficient in Microsoft Office applications
• Strong team player
• Able to multitask in a fast paced, high volume work environment
• Demonstrated problem solving and analytical skills
• Highly organized and efficient
• Excellent customer service skills
• Proficient in English and French (verbal and written)

#LI-Hybrid

Equal Opportunity Employment and Inclusion – Foresters Financial is committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any accommodations during the recruitment process, please email [e-mail] in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.