Bilingual Mid-Market Commercial Account Manager / Gestionnaire de comptes commerciaux bilingue [...]

HP; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

Une entreprise technologique cherche un Gestionnaire de comptes commerciaux bilingue pour développer des partenariats stratégiques avec des clients. Le candidat idéal a 4-7 ans d'expérience dans la gestion des comptes, de solides compétences en vente, et une connaissance des solutions informatiques. Ce rôle est fondamental pour atteindre les objectifs de revenus dans un environnement dynamique.

Qualifications

• Expérience de 4-7 ans en gestion de comptes ou vente.
• Compétences avérées en gestion de la relation client.
• Connaissance des solutions informatiques (ordinateurs, imprimantes).

Responsibilities

• Développer et exécuter des stratégies de vente pour augmenter les revenus.
• Gérer des contrats avec les clients pour sécuriser des ventes profitables.
• Entretenir des relations professionnelles avec les clients clés.

Skills

Développement commercial

Gestion de la relation client

Techniques de vente

Appels à froid

Gestion des territoires de vente

Education

Diplôme de quatre ans en vente, marketing ou administration des affaires

Tools

Salesforce

Job description

Overview

Bilingual Mid-Market Commercial Account Manager / Gestionnaire de comptes commerciaux bilingue du marché intermédiaire

Ce rôle est chargé de développer et d'entretenir des partenariats stratégiques avec des clients commerciaux de premier plan, de servir de conseiller de confiance et d'aligner les solutions sur leurs objectifs commerciaux globaux. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

• Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
• Identifies customer requirements, maps with the organization’s capabilities, and chooses the respective direct / indirect supply chain.
• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
• Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.
• Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.
• Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.
• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
• Leverages existing opportunities to expand into multiple business units within the account.
• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Knowledge & Skills

• Business Development
• Business To Business
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity & Disclaimer

Complexity: Responds to moderately complex issues within established guidelines.

Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Employment Opportunity

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail [e-mail]. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

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