Bilingual Field Service Technician

Beyond Bilingual; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading supplier of food industry equipment is seeking a Bilingual Field Service Technician to provide technical support in Ottawa. Candidates must be fluent in French and English, possess a DEP in Electromechanics, and have 3–5 years of technical service experience. This full-time position offers a competitive salary, benefits, and a family-oriented work culture.

Benefits

Full benefits (Dental/Vision) after 1 month

Competitive group insurance

Company vehicle provided

Wellness & scholarship programs

Pension plan with company match

STD/LTD benefits

Family-oriented work culture

Laptop, cell phone, gas & mileage included

407 transponder (sales visits only)

2–3 weeks vacation

Training reimbursement program

Qualifications

• 3–5 years of technical service experience required.
• Valid provincial gas fitter license (Tag 1 or Tag 2) is an asset.

Responsibilities

• Provide technical service in food industry equipment.
• Respond to service-related situations effectively.

Skills

Fluently Bilingual (French & English)

Strong communication for service-related situations

Excellent driving record

Willingness and ability to travel for training

Education

DEP in Electromechanics

College diploma in Mechanical, Electrical or Electronic studies

Job description

Bilingual Field Service Technician

Full-time, Permanent
Location: Remote – Ottawa, ON (Candidates can live in Ottawa or up to 45 mins–1 hour away, including Gatineau, QC)
Hours: Mon–Fri, 8:00 AM – 4:00 PM + Overtime – depends they can be on call: time and half weekends every 6 weeks
Base Salary: $24 – $40.21/hour – this includes premiums, increase after 3 months
Overtime paid daily after 8 hours (1.5x for first 4 OT hours, 2x after that)

Company Overview

Our client is a leading supplier of food industry equipment and service, offering systems for:

• Cooking, food prep, refrigeration, bakery
• Warewashing, waste, weighing, wrapping, labeling

Perks & Benefits

• Full benefits (Dental/Vision) after 1 month
• Competitive group insurance
• Company vehicle provided
• Wellness & scholarship programs
• Pension plan with company match
• STD/LTD benefits
• Family‑oriented work culture
• Laptop, cell phone, gas & mileage included
• 407 transponder (sales visits only)
• 2–3 weeks vacation
• Training reimbursement program

Qualifications

• Fluently Bilingual (French & English) – spoken & written
• DEP in Electromechanics – mandatory
• College diploma in Mechanical, Electrical or Electronic studies
• 3–5 years of technical service experience
• Valid provincial gas fitter license – Tag 1 or Tag 2 (asset) – or willing to take course (client pays)
• Excellent driving record
• Willingness and ability to travel for training – on the road then going home
• Strong communication for service‑related situations

Physical Requirements

• Lifting up to 50 lbs. with or without assistance
• Climbing up to 8 ft. with ladder
• Extensive walking 4–7 km/day
• Kneeling, squatting, bending, pushing/pulling
• Exposure to noise, heat, cold, slippery, wet conditions
• OT and On‑Call Duty as required