Bilingual Disability Administrator II

IFG International Financial Group Ltd; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A top Insurance client in Canada is seeking a Bilingual Disability Administrator II. This role involves providing administrative support, managing claims paperwork, and offering customer service. Candidates must be fluent in French and English, possess strong communication skills, and have a high school diploma. The position is fully remote and offers a contract for 12 months, with the potential for permanent employment based on performance.

Qualifications

• Bilingual - fluent read/write/oral in French and English.
• 1-4+ years' experience in admin/customer service role.
• Ability to keep information organized and confidential.

Responsibilities

• Supporting Disability Case Managers with various tasks.
• Providing front-line customer service via telephone.
• Managing administrative duties and following up with claimants.

Skills

Bilingual - fluent in French and English

Verbal and written communication skills

Customer service skills

Interpersonal skills

Ability to work independently

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Pay Rate: $20 Location: Montreal QC Job Type: Contract Our client, a top Insurance client in Canada is looking to hireBilingual Disability Administrator II for their team with a contract for12 Monthswith potential conversion to Permanent depending on performance. Fully remote - open to anyone in Canada (must be able to work 9am-5pm Atlantic time zone).

Summary:
The main function of a Disability Administrator is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions.

Job Responsibilities:

• Supporting Disability Case Managers with various tasks.
• Providing front-line customer service via telephone.
• Managing administrative duties and following up with claimants for disability paperwork.

• Typical Day in Role:
• Providing bilingual support for four phone lines.
• Setting up new claims and maintaining outstanding documents for the claims.
• Following up on outstanding documents for managers.

Candidate Requirements/Must Have Skills:

• Bilingual - fluent read/write/oral in French and English
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
• Ability to work independently and manage one's time.
• Ability to keep information organized and confidential.
• Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. Education/Experience:
• 1-4+ years' experience in admin/customer service role

Education: High school diploma or GED required.

If you are interested in hearing more about this role, please send your updated resume in MS Word format to [e-mail] and mention the " Bilingual Disability Administrator II " in the subject line.
Other roles can be viewed at www.ifg-global.com