Bilingual Banking Advisor — Travel‑Ready & Client‑Led

RBC; Laval (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Laval seeks a client-focused individual to assist clients with banking, credit, and investment needs. The role involves engaging clients, resolving issues, and collaborating with partners to enhance client satisfaction. Candidates must be bilingual (English and French) and have a passion for delivering top-notch service. Join a dynamic team that prioritizes growth and client loyalty, offering competitive compensation and development opportunities.

Benefits

Comprehensive Total Rewards Program

World-class training program

Excellent career development

Supportive leaders

Qualifications

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
• Demonstrated passion for putting clients first in a target-driven sales environment.
• Flexibility, eagerness to learn, and strong personal ethics are essential.

Responsibilities

• Engage with clients to uncover banking needs and provide help.
• Educate clients and leverage technology for better experiences.
• Resolve and prevent client banking problems proactively.

Skills

Client Centricity

Communication

Critical Thinking

Digital Literacy

Curiosity

Education

Mutual Funds accreditation

Job description

A leading financial institution in Laval seeks a client-focused individual to assist clients with banking, credit, and investment needs. The role involves engaging clients, resolving issues, and collaborating with partners to enhance client satisfaction. Candidates must be bilingual (English and French) and have a passion for delivering top-notch service. Join a dynamic team that prioritizes growth and client loyalty, offering competitive compensation and development opportunities.