Bartender - Muse Bistro & Bar

JdV by Hyatt; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A luxury hotel in Toronto is seeking an experienced Bartender for Muse Bistro & Bar. You will craft cocktails and engage personally with guests while ensuring a pleasant dining experience. The ideal candidate has at least 2 years of bartending experience, Smart Serve Certification, and a passion for guest service. Join our new hotel for competitive wages, a supportive environment, and growth opportunities.

Benefits

Competitive wages

Benefits

Opportunities for training and advancement

Qualifications

• Minimum of 2 years’ experience bartending in a full-service restaurant.
• Fluency in English, both written and verbal.
• Current and valid Smart Serve Certification.

Responsibilities

• Welcome guests enthusiastically and hospitably.
• Engage with guests while preparing orders or crafting beverages.
• Maintain strong product knowledge of spirits, wine, beer, and coffee.

Skills

Crafting cocktails

Customer service

POS system proficiency

Knowledge of spirits and beverages

Job description

Overview

Join to apply for the Bartender - Muse Bistro & Bar role at JdV by Hyatt.

TOOR Hotel, part of JdV by Hyatt, is a luxury boutique hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of upscale hotel rooms & suites, accented by unobstructed breathtaking city and lake views. Muse Bistro + Bar offers a comfortable, yet contemporary, dining experience with French inspired cuisine in a stunning European bistro setting.

Located in the TOOR Hotel, Muse Bistro + Bar encourages guests to indulge and connect with non-pretentious food and drink in a beautifully designed venue.

What you are

The Bartender is a professional well-versed in the art of crafting cocktails and coffee beverages. You will utilize extensive knowledge of ingredients, flavor profiles, and classic combinations, including wine, beer, and coffee details to develop palate-pleasing beverages.

Duties and responsibilities

• Welcome guests by being approachable, enthusiastic, professional, and hospitable in presence and demeanor
• Elevate the guest experience by anticipating guest needs, identifying preferences and adapting service style
• Maintain strong product knowledge of spirits, wine, beer and coffee; speak with authority to influence and inspire
• Engage with guests while preparing orders or crafting beverages, adding personal flair to create intrigue
• Adapt to service variations and fulfill requirements to meet guest needs
• Use POS system to record transactions in line with company standards
• Process bills and payments following cash handling procedures
• Handle guest concerns with empowerment and minimal supervision
• Provide sincere, service-focused attitude and a desire to succeed
• Provide bar and table maintenance, deliver beverages, and support bartenders, baristas and other associates as required
• Present food and beverages with attention to detail and visual flair
• Prepare garnishes, restock products and maintain bar cleanliness
• Maintain daily inventory of spirits, beer, wine and coffee; report discrepancies
• Ensure guests leave with fond memories by delivering an exceptional experience
• Other duties as assigned by leadership to support the guest experience

Qualifications

• Minimum of 2 years’ experience bartending in a full-service restaurant
• Fluency in English, both written and verbal
• Ability to work flexible hours, including mornings, days, evenings, nights, weekends and holidays
• Must be able to carry, move and lift items up to 25 lbs; ability to stoop, bend, twist or turn as needed
• Must be able to stand, walk and move for extended periods
• Current and valid Smart Serve Certification

Competencies

• Passion for Guest Experience : provides exemplary guest service and builds relationships
• Time Management : effectively manages time to achieve goals
• Organization : prioritizes tasks between execution, operations and cleanliness
• Outgoing & Sociable : can spark casual conversations and adapt to room mood
• Collaborative : supports team success and assists others as needed
• Speed & Efficiency : responds to guest requests quickly while maintaining a clean environment
• Salesmanship : discusses offerings to guide guest decisions
• Ability to prioritize and stay organized in a high-paced environment

Employment details

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Hospitality

Why Join Us?

Join us for an incredible opportunity to be part of our service team at the TOOR Hotel, part of JDV by Hyatt. Be part of the brand-new hotel opening, engage with guests personally, and build trust through genuine hospitality. We offer competitive wages and benefits, a warm working environment, and opportunities for training, development and advancement.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company responsible for employment benefits and obligations at this location.

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