Bar Team Member - Holiday Inn Peterborough

Valor Hospitality Careers UK; Peterborough; On-site; CAD 30,000 - 60,000; Full time

Job summary

A UK-based hospitality group is hiring a Bar Team Member for Holiday Inn Peterborough. This role focuses on delivering excellent customer service and crafting delightful beverages while ensuring cleanliness and compliance with safety regulations. Ideal candidates should have experience in hospitality or retail, strong customer service skills, and good communication in English. This full-time position offers competitive pay.

Qualifications

• Hospitality or retail experience focused on memorable customer experiences.
• Experience in Customer Service with a track record of creating enjoyable moments.
• Good written and spoken English for clear communication.

Responsibilities

• Serve a delightful mix of alcoholic and non-alcoholic beverages.
• Deliver excellent customer service to create enjoyable guest experiences.
• Handle cash, credit cards, and guest accounts following company procedures.
• Keep the Bar and service areas clean and ready to impress.
• Prepare for your shift using the department's checklist.
• Rotate and display bar stocks to ensure products are served in top-notch condition.
• Observe Health and Safety and Food Hygiene regulations.
• Assist the Food & Beverage department as needed.

Skills

Customer-Centric

Service Excellence

Language Proficiency

Job description

Overview

Bar Team Member - Holiday Inn Peterborough

£12.21 Per Hour + Service Charge, Occasional Worker Agreement

Responsibilities

• Crafting Delight: Serve a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws; suggest exciting options.
• Service Excellence: Deliver excellent customer service to create enjoyable guest experiences.
• Transaction Savvy: Handle cash, credit cards, and guest accounts following company procedures.
• Spotless Setup: Keep the Bar and service areas clean and ready to impress.
• Shift Ready: Prepare for your shift using the department\'s checklist.
• Stock Management: Rotate and display bar stocks to ensure products are served in top-notch condition.
• Safety First: Observe Health and Safety and Food Hygiene regulations.
• Team Support: Assist the Food & Beverage department as needed, including table service, food, or training team members.

Qualifications

• Customer-Centric: Hospitality or retail experience focused on memorable customer experiences.
• Service Excellence: Experience in Customer Service with a track record of creating enjoyable moments.
• Language Proficiency: Good written and spoken English for clear communication.

About Us

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we operate 37 hotels across brands including Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We have ambitious development plans for 2025 and beyond.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality