Banking Customer Experience Specialist

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Grande Prairie, Alberta, is seeking candidates for a role involving financial transaction processing and customer service. This position emphasizes building relationships with customers while ensuring accurate and timely service delivery. Candidates should have a high school diploma and relevant experience with strong organizational and communication skills. The role offers a salary range of $22.50 to $28.33 CAD with opportunities for professional development in a supportive environment.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• Dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand and determine customer needs for recommendations.
• Respond and resolve customer concerns using standard procedures.

Skills

Customer service skills

Organizational skills

Time management

Communication skills

MS Office proficiency

Education

High School diploma

Undergraduate degree or equivalent

Job description

A leading financial institution in Grande Prairie, Alberta, is seeking candidates for a role involving financial transaction processing and customer service. This position emphasizes building relationships with customers while ensuring accurate and timely service delivery. Candidates should have a high school diploma and relevant experience with strong organizational and communication skills. The role offers a salary range of $22.50 to $28.33 CAD with opportunities for professional development in a supportive environment.