Banking Customer Experience Advocate

TD; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading North American bank in Richmond Hill, Ontario seeks a Customer Experience Associate to process transactions and enhance customer interactions. The ideal candidate will have strong administrative skills, a High School diploma, and experience in customer service. This role emphasizes providing exceptional service, understanding customer needs, and offering tailored banking solutions. Join us to help create an inclusive and supportive environment while achieving your career goals.

Benefits

Health benefits

Career development opportunities

Paid time off

Banking benefits and discounts

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Dynamic communicator with established customer experience skills.
• Strong planning and time management skills.

Responsibilities

• Process financial transactions accurately.
• Respond and resolve customers' concerns.
• Achieve assigned goals and promote banking solutions.

Skills

Strong administration skills

Customer experience skills

Organizational skills

Dynamic communication

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading North American bank in Richmond Hill, Ontario seeks a Customer Experience Associate to process transactions and enhance customer interactions. The ideal candidate will have strong administrative skills, a High School diploma, and experience in customer service. This role emphasizes providing exceptional service, understanding customer needs, and offering tailored banking solutions. Join us to help create an inclusive and supportive environment while achieving your career goals.