Overview
We are seeking a results-driven, customer-centric leader with a proven track record in asset management. This individual should continuously seek solutions to enhance the customer experience while supporting the company's strategic direction from a fiscally responsible perspective.
What you’ll do
- Team Leadership & Communication: Nationally lead the asset management team with oversight and accountability for delivery on all maintenance activities; maintaining structure; and following a consistent delivery process.
- Facilitate effective communication between all stakeholders including senior leaders, Dealers, project team leads, consultants, vendors, contractors, landlords, security and other stakeholders as required.
- Coaching and mentoring direct reports.
- Meets frequently with Dealers and business leaders that the maintenance manual is being adhered to.
- First point of escalation for all issues for business stakeholders.
- Financial Management: Make recommendations to VP with respect to priorities for capital investment projects and budgeting recommendations for sustaining capital and reactive maintenance.
- Financial management of the asset management team, including budget control comply with CTC policies and procedures.
- Oversees management information systems to maintain budget control.
- Prepare and present financial reports for senior management review.
- Make recommendations to VP all value engineering initiatives to deliver best service whilst economically viable.
- Project Management: Directs all major capital projects, including architect and engineer selection, drafting of instructions to consultants, preparation of tenders, approval of all design phases, management of tender calls, financial & contract management, and general monitoring of all phases of construction.
- Oversees building maintenance inspection process is followed, including timelines are adhered for all deficiency rectification work.
- Liaises with CT REIT for all asset management work to be managed and completed on behalf of CT REIT.
- Process Improvement: Working with Vice President and Dealer representatives, lead a process improvement process to improve the operations of the team.
What you bring
- Minimum of 10 years’ experience in asset management.
- 5 years’ leadership / management experience with a strong propensity for team building, coaching and mentoring.
- Demonstrated ability to manage competing priorities effectively in a team-oriented environment.
- Capacity to make quick decisions with limited information.
- Tactical and operational planning skills combined with a hands-on approach.
- Experience in building, motivating, developing, and retaining teams.
- Excellent communication, presentation, organizational, and execution skills.
- Strong governance and risk management acumen.