automotive repair technical advisor

Government of Canada; Trois-Rivières; On-site; CAD 80,000 - 100,000; Full time

Job summary

A government organization in Trois-Rivières is seeking a customer service representative. The role requires answering inquiries, performing general office duties, and providing ongoing support to clients. Candidates should have a secondary school graduation certificate and 1-2 years of relevant experience. The position requires work on-site, with no remote options available. Benefits include a health care plan, dental plan, and pension plan.

Benefits

Dental plan

Health care plan

Commission

Pension plan

Free parking available

Qualifications

• 1-2 years of experience in a customer service role.
• Bilingualism in French and English is considered a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer written and oral inquiries.
• Provide information to customers regarding services.
• Perform general office duties.
• Consult with clients after sale to provide ongoing support.
• Estimate costs and establish methods of payment.

Skills

Attention to detail

Client focus

Excellent oral communication

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: French

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On Site

Work must be completed at the physical location. There is no option to work remotely.

Work Setting

• Unions
• Automobile
• Automobile dealership

Responsibilities

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Perform general office duties
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support
• Provide estimate of costs
• Establish method of payment

Additional Information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal Suitability

• Punctuality
• Client focus
• Excellent oral communication

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Commission
• Pension plan

Other benefits

• Free parking available
• Other benefits