Associate Optometrist - LensCrafters

Luxottica; Oshawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global eyewear leader in Oshawa is seeking an Associate Optometrist to ensure high-quality patient care through collaboration and teamwork. You will oversee clinical protocols and foster strong patient relationships. The ideal candidate holds a Doctor of Optometry and is dedicated to exceeding expectations in patient engagement. Innovative problem-solving skills are a must for this role.

Qualifications

• Doctor of Optometry is required.
• Commitment to quality patient care is essential.
• Knowledge of current Optometric theory and technology is mandatory.

Responsibilities

• Ensure all patients receive accurate diagnosis and appropriate recommendations.
• Place patient/customer first and deliver excellent service.
• Maximize partnerships through leadership and involvement.

Skills

Commitment to quality patient care

Optometric theory knowledge

Problem-solving ability

Education

Doctor of Optometry

Job description

Overview

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

MAJOR DUTIES & RESPONSIBILITIES

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual life style needs
  • Make eyewear recommendations based on patients/customers’ needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Conducts all services in accordance with protocol & accepted standards of care.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Problem solving ability

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

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