Associate Director, Pension Administration

Eckler Ltd. / Eckler ltée; Ontario; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading actuarial consulting firm in Canada is seeking an Associate Director for Pension Administration. The role involves client consultation, managing projects, and providing technical expertise. Ideal candidates must have over 10 years of pension administration experience and strong customer service skills. This full-time position can be based in various locations across Canada, offering competitive compensation and a flexible hybrid work policy.

Benefits

Flexible hybrid working policy

Employee-led corporate social responsibility

Collaborative work environment

Competitive compensation

Qualifications

• 10+ years of pension administration and/or actuarial experience required.
• In-depth knowledge of pension legislation across Canada.
• Leadership skills to manage client projects and teams.

Responsibilities

• Consult with clients on pension administration matters.
• Provide technical expertise for pension plan calculations.
• Support management with strategic initiatives.

Skills

Pension administration experience

Project management

Customer service

Mentorship

Microsoft Excel

Education

Degree in Math, Statistics or Actuarial Science

Tools

Data administration systems

Microsoft Word

Job description

Overview

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At Eckler, we know it’s our people who make us great at what we do. Come join our team!

We are looking to add a talented and hardworking Associate Director, Pension Administration to join our dedicated team of pension administrators. This full-time or part-time role is based in Toronto, Winnipeg, Fredericton or Halifax. The ideal candidates will have at least ten years of experience with defined benefit pension administration and thrive on providing superior customer service in a dynamic, team-oriented environment.

Responsibilities

• Consult with clients on all matters of pension administration, including interpretation and best practices
• Provide hands-on senior technical expertise for certain client teams in the calculation of complex pension plan entitlements, including termination, retirement, death, family law valuations
• Support Pension Administration leader with strategic initiatives, process improvements and special projects
• Assist with management and development of a team of pension administrators, with an eye for mentorship, advocacy, career guidance and growth
• Client relationship management for including budgets and invoices, communications and presentations
• Assist with the development, testing, and implementation of new technology solutions to enhance pension administration services
• Assist with member communications including presentations, newsletters, technical documents, member and employer emails and policy updates
• Support the preparation of plan member statements, reports and regulatory filings
• Review of day-to-day admin tasks including termination, retirement, death, family law valuations
• Adhere to quality standards and best practices
• Learn plan provisions and administration policies for assigned clients

Qualifications

• 10+ years of pension administration and / or actuarial experience with a degree in Math, Statistics or Actuarial Science, and / or CEBS, PPAC, or RPA designation
• Leader in providing superior management and consulting related to pension administration services, with a commitment to the ongoing development of excellence for the practice at Eckler
• Willingness to take ownership of assigned clients, setting and meeting required deadlines
• Proven experience in successfully managing multiple projects simultaneously, and producing quality deliverables on time and within budget
• In depth knowledge of pension legislation across Canada
• Working familiarity with actuarial concepts
• Ability to translate complex pension concepts to both internal and external clients, while using appropriate terminology and language suitable for all levels of knowledge
• Experience in managing projects and processes within a dedicated client team environment
• Experience with streamlining or automating processes
• Expert in Microsoft Excel / Word and working with data administration systems
• Willingness to spearhead and positively drive team initiatives

Nice to have

• Experience managing and leading a team, with a strength in mentorship and training
• An asset - ASA / ACIA or completion of select actuarial exams
• Be the internal expert on relevant laws and rules concerning pension administration across Canada
• Collaborate with leaders to develop and implement strategic initiatives
• Manage budgets and service standards agreements

Benefits

• Flexible hybrid working policy
• Active and employee led corporate social responsibility groups
• Collaborative and engaging atmosphere
• Working with colleagues across Canada
• Opportunities to help grow and evolve our practices
• Team of collaborators that includes fellow pension administrators, as well as actuarial analysts and pension consultants
• Competitive compensation in terms of salary, bonus, and benefits (commensurate with experience level)
• A collegial, comfortable work environment

About Eckler

Eckler is Canada’s largest independent actuarial consulting firm. Our purpose is to care and to do right by people so that together we can achieve a brighter, more secure future. Based in Canada and the Caribbean, we’re a team of committed and highly skilled professionals consulting in the areas of pension, retirement, financial wellness, investment, group benefits, insurance, compensation, communication, and technology consulting. Owned and operated by its active Principals, the company has earned a reputation for service continuity and high professional standards. Eckler is a founding member of Abelica Global – an international alliance of independent actuarial and consulting firms operating in over 20 countries.

At Eckler, we value diversity of all types. Our organization is made up of smart, collaborative, and thoughtful people with a wide range of backgrounds, skills, and experiences. We are committed to an inclusive, diverse, and accessible workplace and encourage all interested applicants to submit a cover letter and resume for consideration. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [e-mail].

We thank all applicants for their interest, but only those selected for the short list will be contacted.

www.eckler.ca

Job details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Consulting
• Industries : Business Consulting and Services

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