Assistant Team Leader

Dollarama; Quinte West; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian business is seeking an Assistant Team Leader to support daily operations in a retail store. In this dynamic role, you will oversee staff training, customer service, and store organization. The ideal candidate has supervisory experience in the retail industry and the ability to multitask effectively. This position offers competitive compensation and benefits applicable to full-time employees.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in daily retail store operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Excellent communication

Leadership skills

Organizational skills

Teamwork

Time management

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented

Benefits

• Benefits are applicable to full-time employees