Assistant Store Manager

Rogers Communications, Inc.; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading telecommunications company is seeking an Assistant Store Manager in Toronto, Ontario. The role entails coaching a sales team, managing store operations, and engaging with customers through personalized communication. The ideal candidate should possess leadership qualities and be flexible in working schedules. The company offers competitive health benefits, career growth opportunities, and emphasizes inclusivity in its workplace environment. Join a forward-thinking team that values personal and professional development.

Benefits

Health & well-being benefits

Employee discounts

Paid time off for volunteering

Leadership development programs

Qualifications

• Progressive thinker with a desire to innovate.
• Ability to deliver on business plans to meet targets.
• A leader fostering collaboration and passion.

Responsibilities

• Coach and develop a high-performing sales team.
• Manage store operations in a dynamic environment.
• Engage and grow customer base with outreach efforts.

Skills

Leadership

Customer service

Innovative thinking

Flexibility

Job description

Assistant Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As an Assistant Store Manager, you can expect to:

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Invest in the growth of employees through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Exercise autonomy to operate your store like a business, curating solution-based experiences

What’s in it for you:

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits—100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• Commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for:

• Progressive thinker with a desire to innovate and share ideas that have real business impacts.
• Able to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• Ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• Meet the minimum age of majority (varies by province)

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step. If selected to move forward in the process, our recruitment team will reach out to discuss the position further.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 17600 Yonge Street, Unit #E18 (5411), Newmarket, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 314639

We do expect all corporate employees to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. In-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

Location: Toronto, ON, CA Newmarket, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

Available for full-time and part-time permanent employees, some restrictions apply.

Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management