assistant manager, restaurant

Tim Hortons Store 9291; Northeastern Manitoulin and the Islands; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop chain in Canada, located in Ontario, is seeking a Supervisor to manage daily operations. Responsibilities include staff training, performance evaluation, and ensuring customer satisfaction in a fast-paced environment. Candidates must have a high school diploma or equivalent experience, alongside excellent communication skills and the ability to multitask. Competitive salary and permanent roles offered, with work hours from 30 to 32 hours per week.

Benefits

Mentorship programs for newcomers and Indigenous workers

Networking opportunities for youth

Qualifications

• Must have 2 years to less than 3 years of experience in a supervisory role.
• Ability to work in a fast-paced environment under pressure.
• Must possess efficient interpersonal skills.

Responsibilities

• Evaluate daily operations to enhance efficiency.
• Monitor and conduct performance reviews of staff.
• Recruit and train new staff for the team.

Skills

Attention to detail

Excellent oral communication

Dependability

Ability to multitask

Client focus

Team player

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers\' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 32 hours per week