assistant manager, restaurant

THE VERSE A & W; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local restaurant in Kamloops is seeking a permanent Operations Manager to oversee daily functions and ensure customer satisfaction. The ideal candidate will have a high school diploma and 1-2 years of experience in a similar role. Responsibilities include staff supervision, implementing operational procedures, and managing client relations. Competitive hours are between 35 and 40 hours per week with benefits including dental and health care plans.

Benefits

Dental plan

Health care plan

Vision care benefits

Life insurance

Cultural competency training

Qualifications

• Experience in customer service and operational management is required.
• Ability to negotiate contracts and ensure health regulations compliance.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Direct, control, and evaluate daily operations.

Skills

Customer service

Negotiation

Operational procedures implementation

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Urban area

Budgetary responsibility

• 100,001 - $500,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Transportation / travel information

• Public transportation is available

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance

Other benefits

• Other benefits

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 to 40 hours per week