Assistant Manager

PartSource; Victoria; On-site; CAD 55,000 - 60,000; Full time

Job summary

A retail automotive chain in Victoria is looking for a retail management professional to enhance customer service excellence and lead team development. The candidate will support the store manager in driving sales, implementing operational standards, and developing team members. Ideal candidates will have 2-3 years of supervisory experience, strong communication skills, and enthusiasm for B2B sales. Competitive salary is between CAD 55,000 and CAD 60,000, plus benefits and potential bonuses.

Benefits

Competitive Salary & Bonus Program

Comprehensive Benefits Package

Employee Discounts

Career Growth Opportunities

Qualifications

• 2-3 years of retail management or supervisory experience.
• Proven ability to support the coaching and development of teams.
• Availability to work retail hours (evenings, weekends, holidays).

Responsibilities

• Support the store manager in ensuring exceptional in-store customer experiences.
• Assist in achieving personal and store sales goals.
• Mentor team members and motivate them through recognition programs.

Skills

Retail management experience

Team coaching and development

Strong communication skills

B2B sales growth experience

High energy

Fundamental computer skills

Job description

What You’ll Love Working Here

• Competitive Salary & Bonus Program: Your hard work will be rewarded.
• Comprehensive Benefits Package: Health, dental, and more.
• Employee Discounts: Get preferred pricing on automotive parts.
• Fun, Fast-Paced Environment: Work with like-minded automotive enthusiasts.
• Career Growth: Combine your passion for cars with your love of retail.

What You’ll Do

Customer Service Excellence

• Support the store manager in fostering a sales-driven culture and ensuring exceptional in-store customer experiences.
• Assist in driving outside sales through commercial accounts and new business development.

Operations Mastery

• Assist in ensuring compliance with visual standards, pricing, planograms, and inventory control.
• Support the store manager with store maintenance, fleet compliance, accounts payable reconciliations, and scheduling.

Team Development

• Assist in coaching and developing team members; help set goals, create development plans, and conduct appraisals.
• Help lead meetings, resolve customer concerns, manage recruitment and training.

Leadership & Motivation

• Mentor team members and motivate them through recognition programs.
• Foster positive partnerships with the Commercial sales team to drive profitability.
• Maintain performance expectations and assist in implementing disciplinary actions when necessary.

What We’re Looking For

• 2-3 years of retail management or supervisory experience.
• Proven ability to support the coaching and development of teams.
• Strong communication and organizational skills.
• Experience or interest in managing and growing B2B sales.
• High energy, enthusiasm, and a drive to succeed.
• Fundamental computer skills are a plus.
• Availability to work retail hours (evenings, weekends, holidays).

Key Deliverables

• Support achieving personal and store sales goals.
• Help maintain budget targets for sales, shrink, payroll, and expenses.
• Excel in Store Audits with a 95% achievement rate.

Pre-employment Requirements

Successful candidates will need to complete employment verifications and a criminal background check.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between 55,000 and 60,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.