Assistant Cafe Manager: Lead Team & Service

Deville Coffee; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local café chain is seeking an Assistant Café Manager for its Edmonton location. Ideal candidates will have a passion for coffee and café culture, with at least 2 years of experience in retail or hospitality leading to a managerial role. Responsibilities include providing exceptional customer service, supporting sales goals, supervising staff, and ensuring overall café cleanliness. The position requires flexibility in scheduling and a high school diploma with a food safety handling certificate. Competitive pay ranges from $18.00 to $20.00 per hour.

Benefits

Casual dress

Extended health care

Qualifications

• 2+ years in retail, hospitality, or equivalent experience with progression into leadership roles.
• 1+ year café experience.
• Willingness to adapt to new procedures and policies.

Responsibilities

• Provide exceptional customer service and uphold guiding principles.
• Support the manager in achieving sales, profit, and cost targets.
• Ensure inventory is properly received, invoices processed, and merchandise handled correctly.
• Maintain cleanliness and safety of the café.
• Coach staff on compliance, standards, and customer service.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Leadership

Multi-tasking

Education

High school diploma

Food safety handling certificate

Tools

Microsoft Office suite

Job description

A local café chain is seeking an Assistant Café Manager for its Edmonton location. Ideal candidates will have a passion for coffee and café culture, with at least 2 years of experience in retail or hospitality leading to a managerial role. Responsibilities include providing exceptional customer service, supporting sales goals, supervising staff, and ensuring overall café cleanliness. The position requires flexibility in scheduling and a high school diploma with a food safety handling certificate. Competitive pay ranges from $18.00 to $20.00 per hour.