Area Manager II

CNSC; Ajax; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading company is seeking an Area Manager II to lead operations, ensuring exceptional safety and performance standards within the team. The role emphasizes mentorship and collaboration across departments, including Safety and Quality Assurance, to achieve organizational goals and meet customer expectations. Candidates should possess substantial management experience and a strong educational background.

Benefits

Medical, dental, and vision coverage

Paid time off

RRSP plan

Maternity and parental leave options

Qualifications

• 2+ years of employee and performance management experience.
• Ability to work a flexible schedule, including weekends and holidays.
• 1+ year of experience in performance metrics or lean techniques preferred.

Responsibilities

• Lead a team managing safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams to meet business objectives.
• Ensure high standards of performance and employee safety.

Skills

Employee and performance management

Mentoring and motivating teams

Process improvement

Performance metrics

Education

Bachelor’s degree or equivalent

2+ years of Amazon experience

Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and be responsible for maintaining the highest levels of safety, quality, attendance, and performance during their shifts.

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You will also play a key role in ensuring our customer expectations are met to deliver orders at the right time and to the right location. Our Operation’s workflow has three major components: First mile (product housed and ready), Middle mile (order hauled to your area), and Last mile (product delivered to the customer’s door).

About the role: Area Manager II

As an Area Manager II, you will support, mentor, and motivate your hourly workforce, managing safety, quality, productivity, and customer delivery promises. You will collaborate with support teams—Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources—to develop plans that meet business objectives.

Your duties include lifting up to 49 pounds and frequently pushing, pulling, squatting, bending, and reaching. You will stand and walk for up to 12 hours during shifts, work in varying noise levels and temperatures, and continually climb and descend stairs where applicable.

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Benefits and Salary

Amazon offers a comprehensive benefits package, including medical, dental, and vision coverage; maternity and parental leave options; paid time off; and an RRSP plan. Details on salary will be provided during the recruitment process.

Job Type: Full-time

Location: Ajax, ON

Job ID: 2999695

Category: Fulfillment & Operations Management

Requirements / Skills

• 2+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Willingness to work a flexible schedule, including weekends, nights, and/or holidays
• 1+ year of performance metrics, process improvement, or lean techniques experience (preferred)
• Ability to lift up to 49 lbs, push, pull, squat, bend, and reach frequently
• Ability to stand/walk up to 12 hours in varied noise and temperature environments

How to Apply

Ready to lead operations at Amazon? Click the button below to apply online.

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Highlight your experience in mentoring and motivating teams by describing how you led hourly workforce to achieve high standards of safety and quality in a fast-paced environment.

Showcase your process improvement skills by detailing a project where you implemented lean techniques to enhance productivity and meet business objectives.

Demonstrate your ability to work under pressure by explaining how you managed staffing and logistics during peak periods, ensuring customer delivery promises were consistently met.

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