Appliance Sales Specialist

Kent Building Supplies; City of Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail building supply chain in Moncton, Canada, is seeking an Appliance Sales Specialist. This role focuses on assisting customers with expert advice on home appliance products and driving sales in a fast-paced environment. The ideal candidate will have exceptional customer service skills, sales experience, and the ability to work flexible hours. Join a dynamic team and contribute to delivering top-notch service and quality products.

Benefits

Base salary plus commission

Inclusive work environment

Opportunities for career growth

Qualifications

• Proven ability to close the sale in a retail environment.
• Ability to work flexible hours including evenings and weekends.
• Must pass a standard background check.

Responsibilities

• Maintain stock conditions and showroom standards.
• Provide customer assistance and expert product advice.
• Drive sales through engaging customers and closing sales.
• Prepare estimates and follow up on deliveries.
• Resolve customer needs and complaints effectively.

Skills

Exceptional customer service skills

Sales experience

Flexibility in schedule

Job description

Overview

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position, you will receive a base salary plus a commission following a probationary period.

Responsibilities

• Maintain the stock condition, and the showroom standards, and ensure a clean and safe shopping & work environment.
• Ability to assist with merchandising and store product set-up.
• Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face to face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers to sell a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales Experience in a fast-paced customer service and sales environment in Retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• You will have to pass a standard background check.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing