Apple Channel Store Territory Lead

Apple Inc.; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company in Brampton is looking for a Channel Store Territory Lead. This role focuses on enhancing brand awareness and driving sales through effective customer engagement, team collaboration, and strong leadership. Candidates should have at least 4 years of experience, a passion for technology, and excellent communication skills. This position requires a reliable transportation and about 40 hours of work per week, including evenings and weekends.

Qualifications

• Minimum of 4+ years of related experience.
• Passion for Apple, technology, and the customer experience.
• Strong relationship building and collaboration skills.

Responsibilities

• Influence store and regional leadership to build plans and achieve sales targets.
• Collaborate and train reseller teams on products and services.
• Meet customers and promote the Apple ecosystem.

Skills

Influencing leadership

Relationship building

Customer experience

Communication skills

Curiosity and eagerness to learn

Education

Bachelor's degree or equivalent experience

Job description

Overview

Brampton, Ontario, Canada

Sales and Business Development role at Apple. The Channel Store Territory Lead is accountable for extraordinary business results, enhancing Apple brand awareness through delivering a customer experience and advocacy across a territory. You will collaborate with store teams and regional leadership, inspiring multiple teams with a forward-thinking style and love for technology. You will leverage your understanding of the market, demographics, and consumer behavior to conduct product demonstrations, foster connections with customers, and provide insights to leadership. This is a leadership role that requires a passion for Apple, relationship-building, and the ability to influence partners to drive sales opportunities and elevate the customer experience. The work schedule is based on business needs and requires 40 hours per week, including evenings and weekends. You will be required to provide your own reliable transportation.

Description

• Influence store and regional leadership across multiple points of sale in a defined territory to build plans, achieve partner sales targets, and grow business.
• Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates. Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio.
• Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups.
• Strive for excellence and ensure Apple’s merchandising and brand standards are upheld throughout the territory; ensure all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple’s standards.
• Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
• Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas.
• Leverage interpersonal skills to grow relationships, persuade others, and influence across all levels within the partner organization.
• Coach, support, and inspire teammates to demonstrate Apple’s values and embrace a culture of innovation and continuous improvement.

Minimum Qualifications

• Typically requires a minimum of 4+ years of related experience.
• Passion for Apple, technology, and the customer experience.
• Curiosity for continuous learning and eagerness to share knowledge with others, including peers and cross-functional teams.
• Excellent communication and presentation skills.
• Ability to educate, inspire, and influence others to foster innovation.
• Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability.
• Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions.
• Bachelor’s degree or equivalent experience preferred.

Preferred Qualifications

• High level of integrity, trust, accountability, and discretion.
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
• Effective time management including ability to multi-task, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions is desirable.
• Background in direct sales or solution-based selling is a plus.