Airport Operations & Gate Coordination Specialist

Jazz Aviation; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading regional airline in Canada is seeking a candidate to support day-to-day airport operations, ensuring top-notch customer service at all times. Responsibilities include maintaining communication with flight crews, monitoring flight information, and assisting with other operational duties. The ideal candidate must have a High School Diploma, with a preference for post-secondary education, and possess skills in multitasking, decision-making, and proficiency with computer systems. Previous customer service experience is preferred. Join an award-winning team and contribute to safe aviation operations.

Qualifications

• Excellent command of the English language both written and verbal.
• Proficiency in working with multi computer screen system.
• Demonstrated ability to thrive in a fast-paced, high stress environment.

Responsibilities

• Maintain radio communication with flight crews and ground personnel.
• Monitor forecasts and routing changes, notifying appropriate personnel.
• Assist in other related duties as instructed by shift manager/supervisor.

Skills

Excellent command of the English language

Proficiency with multi computer screen systems

Multitasking and decision-making skills

Education

High School Diploma or equivalent

Post-Secondary Education

Tools

ALTEA reservation system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

A leading regional airline in Canada is seeking a candidate to support day-to-day airport operations, ensuring top-notch customer service at all times. Responsibilities include maintaining communication with flight crews, monitoring flight information, and assisting with other operational duties. The ideal candidate must have a High School Diploma, with a preference for post-secondary education, and possess skills in multitasking, decision-making, and proficiency with computer systems. Previous customer service experience is preferred. Join an award-winning team and contribute to safe aviation operations.