AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Victoria; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading apparel brand is seeking a part-time Brand Ambassador in Victoria, Canada. You will create amazing shopping experiences and foster brand loyalty among customers. The ideal candidate loves AE & Aerie products, is energetic, and has some retail experience. Opportunities for career advancement and discounts on products are offered.

Benefits

40% discount on AE & Aerie products

Opportunities for development and learning

Participation in store contests

Qualifications

• Energetic and interacts well with people.
• Availability to work evenings, weekends, and holidays.
• Experience in retail is a plus.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests about AE & Aerie products.
• Flex between Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.

Skills

Customer interaction

Task management

Team collaboration

Job description

Your Role

As a part‑time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You use the AEO Selling Model to engage with every guest to help them find exactly what they’re looking for, and you do so with a "friends first" mindset.
• You’re passionate about AE & Aerie products and educate guests on product details, making suggestions that fit their needs.
• You introduce the AEO loyalty program and additional brand channels to guests.
• You easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You proactively resolve guest concerns while adhering to company policy.
• You are a team player and always willing to assist your team in getting the job done.
• You act with integrity, adhering to AEO’s policies & procedures.

You'd Be Great For This Role If

• You love interacting with people.
• You’re full of energy and can handle multiple tasks in a fast‑paced environment.
• You’re available to work evenings, weekends and holidays when guests shop.
• You love AE and Aerie products.
• You have worked in retail before.
• You are at least 16 years of age.

Our Brand Ambassadors Love Aeo Because

• They work with REAL people – there’s nothing like your AEO Family.
• They receive opportunities for development, learning new skills, and career advancement.
• They receive 40% off AE & Aerie products year‑round (plus seasonal discounts).
• They participate in store contests for a chance to win free merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections inspire self‑expression and empower customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

Equal Opportunity Employer

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.