Administrative Support III

Western University; London; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading academic institution in London, Ontario seeks an Administrative Support III to manage office resources and provide customer service. Candidates should have a diploma in an administrative field and four years of experience in a business office. The role necessitates excellent communication skills, the ability to work independently, and a positive, customer-oriented approach. This position offers an engaging work environment and the chance to contribute meaningfully to the university's goals.

Benefits

Work/life balance

Access to a state-of-the-art recreation centre

Qualifications

• 4 years of experience providing customer service in a business office setting.
• Familiarity with University policies and procedures preferred.

Responsibilities

• Support administration of physical and electronic resources.
• Administer key requisitions and office assignments.
• Manage supply ordering and phone directory changes.
• Provide general information and front line support to visitors.

Skills

Knowledge of general office procedures

Ability to establish effective communication routines

Proven ability to interact with people professionally

Self-motivated multi-tasker

Positive customer service orientation

Demonstrated ability to work independently

Written and verbal communication skills

Customer service skills

Education

Community College Diploma in an administrative field

Job description

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Anesthesia & Perioperative Medicine at the Schulich School of Medicine & Dentistry, Western University, comprises 103 faculty members, 46 residents, and 25 clinical fellows, all of whom are committed to providing patient‑centred, high‑quality care.

Our Department provides clinical services to over 40 operating rooms daily (37,000 surgical procedures per annum) at both London Health Sciences Centre (LHSC) University Hospital and Victoria Hospital, as well as St. Joseph's Health Care London.

We also provide the spectrum of medical care from conducting preoperative anesthesia assessment to performing the most advanced life‑supporting techniques in all perioperative settings such as ambulatory surgery, subspecialty surgery, obstetric, pediatric care, out‑of‑OR interventional procedures, acute and chronic pain management, blood conservation management, post‑anesthetic care unit, cardiac surgery recovery unit and intensive care units. This position is expected to be filled internally, through a contract extension.

Responsibilities

The Administrative Support III supports the administration of physical and electronic resources for the Faculty or Division or department. The incumbent may be responsible for administering key requisitions, office assignments, room bookings, office furniture and moving, supply ordering, phone set up and changes, phone directory, internal mailing lists, mail and report distribution and website content maintenance. The incumbent also provides general information and front line support to visitors to the Faculty or Division or Department, responds to phone and e‑mail inquiries and refers inquiries to other resources.

Qualifications

Education

• Community College Diploma in an administrative field

Experience

• 4 years of experience providing customer service in a business office setting

Skills, Abilities & Expertise

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self‑motivated multi‑tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community

Why Western?

Western offers a broad and exciting variety of part‑time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state‑of‑the‑art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Background Checks

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

Affirmation Policy

Western, like many postsecondary institutions in Canada, is moving beyond sole reliance upon Indigenous self‑identification in its hiring processes. This is to safeguard against the use of incorrect, incomplete, or misleading information in circumstances in which a candidate has made a declaration of Indigenous citizenship or membership. Candidates who are invited for an interview or who are short‑listed, and who have made a declaration of Indigenous citizenship or membership for material advantage at Western, including where required or preferred for the position, will be asked to have their declaration of Indigenous citizenship or membership affirmed through a relational accountability process, led by the Office of Indigenous Initiatives (OII), that is consistent with Indigenous ways of knowing, being, and doing. Please contact the OII directly for details on the affirmation processes: https://indigenous.uwo.ca/. The policy can be viewed at: POLICY 1.58 - Affining Declarations of Indigenous Citizenship or Membership at Western University.

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.