Administrative Coordinator

Day & Ross; San Juan de Terranova; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics provider is seeking an Administrative Coordinator in St John's, NL. This full-time role focuses on enhancing the freight check in/check out process and ensuring timely deliveries. Candidates should exhibit advanced communication skills and attention to detail. Previous transportation experience is preferred. The position offers competitive benefits including health insurance and a pension plan.

Benefits

Health Insurance

Dental

Vision

Life Insurance

Pension

Vacation

Qualifications

• Demonstrated customer relationship skills.
• Ability to champion business needs collaboratively.
• Strong skills in troubleshooting and problem solving.

Responsibilities

• Ensure smooth check in/check out process for freight.
• Update trip board and manage freight bill details.
• Provide manifest details to drivers.

Skills

Communication skills

Computer skills

Attention to details

Conflict resolution skills

Organizational skills

Education

High school education

Post-secondary education

Tools

TruckMate

Job description

Overview

Administrative Coordinator — Full-time

St John’s, NL

Benefits: Health Insurance, Dental, Vision, Life Insurance, Short- & Long-Term disability, Pension, Vacation

Day & Ross has an ongoing need to add talented individuals to our LTL/Terminal Operations team! Our Administrative Coordinator contribute significantly to our department continued success. If you’re interested in future Administrative Coordinator openings, please apply at the link below to be considered as opportunities arise!

The Administrative Coordinator, Check in/Check out is responsible for ensuring a smooth check in/check out process which will enhance the overall customer experience but ensuring an on-time, exception free delivery.

How You’ll Help

• Ensure specific freight bill details are captured to plan for Inbound/Outbound freight movement.
• Entering of dangerous good information to ensure accurate placard requirements.
• Updating the trip board to signal load is complete, all paperwork is ready and trailer is ready to move.
• Provide manifest details to P&D drivers [via handheld] as visibility to load sequence
• Ensuring Brokers/Drivers/Cartage have all P&D paperwork / info accounted for when returning to terminal to ensure freight statuses are updated accurately and timely and scan said paperwork to imaging database as required
• Create new freight bills for spot and switch trailers
• Ensure Brokers/Drivers are asked if they have any refused and/or undelivered freight
• Review driver trip details and ensure all assigned and executed work are adequately captured for accurate driver payments.
• Any additional workload given as specified by manager.

Required Skills & Experience

• Communication skills - advanced
• Computer skills – accuracy, MS products, TruckMate, web based programs
• Attention to details
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused
• Leadership and team building orientation; negotiation and conflict resolution skills

Qualifications

• Minimum of high school education
• Post-secondary education (general stream), or a combination of education and experience an asset
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. Business Management experience.
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting
• Experience using Truckmate and asset
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. That’s why we’ve been named a Top Company for Women to Work for in Transportation since 2018. We’ve also been recognized by Transport Topics as a Top Dedicated and For-Hire Carrier. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements in alignment with our business practices, capabilities, and values.