Administrative Assistant - Retail Operations

Home Hardware Stores; Quebec; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian retailer is seeking an Administrative Assistant for Retail Operations in Quebec. The role involves supporting the Regional Director, maintaining databases, and communication. Ideal candidates will have a College Diploma in Business or Administration, experience in an administrative role, and be bilingual in English and French. The position offers competitive earnings, benefits including health coverage and a pension plan, and fosters a culture of support and inclusion.

Benefits

Competitive earnings opportunity

Comprehensive Benefits Program

Defined Contribution Pension Plan

Employee Discount Program

Qualifications

• 3-5 years experience in an administrative role.
• Strong business and retail acumen.
• Financial management skills preferred.

Responsibilities

• Support the Regional Director with scheduling and admin tasks.
• Maintain databases and reporting for Retail Operations.
• Design onboarding marketing materials.

Skills

Bilingual in English and French

Organizational skills

Communication skills

Proficient with Microsoft Office

Attention to detail

Education

College Diploma in Business or Administration

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Welcome Home! We’re more than Canada’s largest independent hardware and building retailer—we’re part of communities across the nation. Empower Our Retail Operations with Your Expertise! As an Administrative Assistant – Retail Operations, you will work closely with the Regional Director to provide day‑to‑day administrative support in a fast‑paced, high volume, and constantly evolving environment. Led by the Regional Director, Retail Operations, this opportunity will suit someone that is highly organized, with strong relationship‑building skills, and is fully bilingual in English and French.

Here’s how:

• Support the Regional Director in organizing and scheduling client meetings, internal meetings, and events; compile reports and prepare appropriate materials for meetings and presentations.
• Track and maintain databases, schedules and reporting for Retail Operations activities.
• Support the Regional Director with Dealer communications, including but not limited to content development for Connect, as well as daily, weekly, and monthly communications.
• Assist in maintaining the Territory Manager Playbook and events calendar, across all channels, also helping develop and monitor annual workback schedules, making sure deadlines are being adhered to, so that all events within each channel are executed in a timely fashion.
• Support the Regional Director with administrative duties such as TimeZone, invoicing, screening, and responding to department inquiries.
• Design and prepare Dealer onboarding marketing material and educational tools as required.
• Support the Regional Director with everyday tasks (such as calendar management, travel arrangements, expense management, translation requirements, admin support, etc.)

We’re looking for:

• College Diploma in Business or Administration.
• Three to five years’ experience in an administrative focused role, with solid business and retail acumen.
• Previous Home Hardware experience is an asset.
• Financial management, budget preparation and general understanding of accounting principles is an asset.
• Strong computer skills and proficient with Microsoft Outlook, Excel, Word, and PowerPoint.
• Excellent communication skills, both verbal and written, along with professional interpersonal skills.
• Possess excellent organizational and time management skills.
• Strong attention to detail with the ability to prioritize and react to changing situations.
• Bilingual in English and French is required. Previous translation experience is an asset.
• The ability to accommodate a fully remote position.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

• Competitive earnings opportunity.
• Annual Incentive/Bonus Program.
• Comprehensive Benefits Program including: Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discounts from our corporate retail stores.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future. Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. Canadians call us Home Hardware. We call it Home.