Administrative Assistant / Receptionist – Full – Time

Canadian Dental Services Corporation; Saskatoon; On-site; CAD 40,000 - 52,000; Full time

Job summary

A dental services organization in Saskatoon seeks an experienced Administrative Assistant / Receptionist for a full-time role. The position involves supporting daily operations, managing patient information, and ensuring high-quality customer service. This role requires adaptability and offers benefits like health coverage and paid vacations. It includes evening hours and one Saturday each month.

Benefits

Extended health care coverage

Extended dental coverage

Long-term disability insurance

Uniform allowance

Paid vacation time

Qualifications

• 1 year of previous dental administration experience preferred.
• Experience in customer service or patient relations.
• Willingness to adapt and drive improvements in office policies.

Responsibilities

• Check the daily schedule for accuracy and opportunities.
• Optimize the clinic appointment book for revenue.
• Answer telephone calls professionally.
• Provide administrative and practical support.
• Establish long-term patient relationships.
• Gather and record medical and personal information.
• Securely file patient information as per regulations.
• Manage recall and passive patient systems.

Skills

Customer service expertise

Conflict resolution

Adaptability to office policy changes

Job description

Administrative Assistant / Receptionist – Full – Time

Canadian Dental Services Corp. is seeking an experienced Administrative Assistant / Receptionist to join our Saskatoon team. This full‑time role includes evening and one Saturday per month and offers the opportunity to make a positive daily impact on patients’ lives.

Benefits

• Extended health care coverage (Massage Therapy, Chiropractic, Eye Exams)
• Extended dental coverage
• Long‑term disability insurance
• Uniform allowance ($350 per year)
• Paid vacation time

Responsibilities

• Check the daily schedule for accuracy and opportunities.
• Optimize the clinic appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring and continuous patient contact.
• Answer telephone calls with professionalism.
• Provide the clinic with administrative and practical support when requested.
• Establish and facilitate long‑term patient relationships.
• Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.
• Accurately file patient information, ensuring records are stored securely and handled in compliance with privacy and security regulations.
• Manage recall and passive patient systems.
• Most importantly, ENJOY YOUR WORK!

Qualifications

• 1 year of previous dental administration experience preferred, but not required.
• Customer service or patient relations experience; conflict resolution experience.
• Able to adapt to and drive office policy improvements (the office is constantly striving for improved customer care/service).

Equal Opportunity

Silverwood Dental is an equal‑opportunity employer. We are committed to inclusive,free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.