Administrative Assistant - iDental

Dentalcorp; Okotoks; On-site; CAD 40,000 - 55,000; Full time

Job summary

A dental clinic in Okotoks is seeking a Patient Administrator to greet patients, manage appointments, and maintain records. The ideal candidate will have at least one year of administration experience and familiarity with dental software, contributing to a friendly and efficient environment. Benefits include competitive compensation and a total rewards package, fostering career development and work-life balance.

Benefits

Competitive compensation

Total rewards package

Employee and Family Assistance Program (EFAP)

Career development opportunities

Work-life balance and flexibility

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive.
• Optimize the appointment schedule with limited gaps.
• Manage recall system and maintain patient database.
• Handle patient calls and inquiries about appointments.
• Process referral letters and manage patient records.

Skills

Administration experience

Customer service skills

Tools

Dental software programs

Job description

About us:

iDental is a modern boutique style dental practice located in the heart of Okotoks. Dr. Carla Cordick and the entire team treat every patient with the friendliness and respect you’d expect from family. We provide dental services for the whole family including preventive, restorative, cosmetic, Invisalign, and services tailored to children.

We are equipped with state-of-the-art equipment and technology to allow us to provide the best care for our patients. This includes the CEREC machine, dental lasers, digital & panoramic x-rays, and an i-tero 3D Scanner.

At iDental our enthusiasm is contagious – we have a fun and casual atmosphere with a work hard, play hard mentality.

Schedule:

Monday and Tuesday: 11am-7pm

Thursday: 8am-4pm

One Saturday per month: 8am-2pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
  
  
  

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.