Administrative Assistant

Pursuit; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hospitality company in Vancouver is seeking a part-time seasonal Office Administration Assistant. This role involves providing exceptional guest service, managing cash control duties, and assisting various departments. Ideal candidates should have strong problem-solving skills, a friendly demeanor, and proficiency in MS Office. This position is available from late July to October 18, 2025.

Qualifications

• Internally motivated with high attention to detail.
• Outstanding guest service skills required.
• Ability to work effectively in a team or unsupervised.

Responsibilities

• Complete daily cash control duties and cash reconciliations.
• Provide impeccable guest service and respond to inquiries.
• Assist Marketing and Sales with ticket requests.

Skills

Attention to detail

Guest service skills

Problem-solving ability

Interpersonal skills

Point of Sales proficiency

Communication in English

MS Office proficiency

Knowledge of Vancouver

Experience in tourism/hospitality

Fluency in a second language

Tools

MS Office

Point of Sales systems

Job description

Overview

As an Office Administration Assistant you will be empowered to ensure our guests receive both accurate expectations about the Flyover experience as well as a friendly memorable impression of the attraction. This position requires staying up to date on current procedures events and any other relevant information ensuring to provide the correct information to inquiring guests and team members. Representing a popular attraction in Vancouver the Office Administration Assistant is responsible for creating and sustaining a fun environment for fellow team members and guests alike. The Office Administration Assistant should always strive to represent both Flyover as well as Vancouver in a positive attitude.

This is a part-time seasonal role required for a specific period from late July-October 18th 2025.

Compensation

The wage for this role is $19.45 CAD hourly and a full breakdown of perks and benefits will be discussed during the interview process.

Responsibilities

• Completing daily cash control duties including cash reconciliations with the cash recycler verifying and correcting cash variance cash deposits creating coin order request reconciling monthly petty cash
• Processing vouchers and assisting the accounts receivable team issuing invoices
• Providing guests with impeccable guest service including responding to guest calls and email enquiries finding resolutions providing accurate information & setting up expectations for guests regarding their experience at Flyover.
• Assisting Marketing and Sales departments with complimentary ticket requests
• Supporting group booking enquiries including creating reservations collecting payment updating tickets authorizing & processing refunds etc.
• Providing online reservation assistance including issuing and updating Ticket Times upgrading tickets processing online transactions authorizing & processing refunds
• Responding to escalating and distributing emails from general information inboxes
• Assisting and completing other administrative tasks as needed

Qualifications

• Internally motivated good problem-solving ability and high attention to detail
• Consistent outstanding guest service skills
• Ability to work effectively both in a team as well as unsupervised
• Excellent interpersonal skills and a positive friendly demeanor
• Point of Sales proficiency
• Clear in both oral and written communications in English language
• Solid competency in basic MS Office tools including Word Excel Access PowerPoint; Work with MS Chat MS Teams a plus.
• Extensive knowledge about Vancouver and local area an asset
• 1 year / s experience at Flyover an asset
• Experience in a tourism / hospitality industry an asset
• Fluency in a second language is an asset
• Be prepared this role requires legal ability to work in Canada
• Must be flexible with the work schedule and available for weekdays and / or weekends

What will your work environment be like

ABOUT FLYOVER ATTRACTIONS

Experience the world like never before with Flyover. Our flying journeys immerse you in the essence of diverse destinations capturing their beauty and spirit while sparking a sense of adventure and curiosity. Embark on a journey of awe-inspiring perspectives and unparalleled stories. Current locations include Vancouver BC Reykjavik Iceland Las Vegas Nevada and Chicago Illinois.

ABOUT PURSUIT

Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the worlds leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad an S&P SmallCap 600 international experiential services company traded on the New York Stock Exchange under the symbol VVI.

We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team at

We thank all candidates for their interest however please note that only applicants selected for further consideration will be contacted.

Key Skills

Generator,Accomodation,Football,Advertising,Architectural Design

Employment Type : Temp

Experience : years

Vacancy : 1