Administrative Assistant

BambooHR; Oakville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A professional services firm in Ontario is seeking a detail-oriented Junior Administration professional to support their team. Responsibilities include client coordination, managing paperwork, and assisting with IT issues. The ideal candidate will have 2–5 years in administrative roles and strong communication skills. Competitive benefits and supportive working conditions are offered, including opportunities for growth.

Benefits

Dental care

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care

Qualifications

• 2–5 years of experience in an administrative support role.
• Strong written and verbal communication skills.
• Competency in Microsoft Office is required.
• Comfortable juggling multiple tasks.

Responsibilities

• Greeting and coordinating client visits.
• Answering phones and emails while maintaining discretion.
• Managing client paperwork and filing systems.
• Providing coverage for other admin team members.

Skills

Organization

Communication

Confidentiality

Tools

Microsoft Office

CCH iFirm

Doc-it

Taxprep

CaseWare

Job description

Job Description for Junior Administration:

S&A Partners, Chartered Professional Accountants, is looking for a detail-oriented and organized individual to join our team in an administrative and client support role. We’re a professional, down-to-earth firm that values people who bring a thoughtful, steady approach to their work—someone who’s friendly and personable, without being overly bubbly, and who takes pride in staying on top of tasks and helping things run smoothly.

This is a great fit for someone who enjoys supporting a team behind the scenes, is good at managing multiple priorities under pressure, and who can handle sensitive information with tact and discretion. Some accounting familiarity is helpful—but not essential. Training will be provided, and a willingness to learn is more important than what you already know.

What You'll Be Doing:

• Greeting and coordinating client visits with professionalism and warmth
• Answering phones and emails while maintaining discretion and confidentiality
• Managing client paperwork: intake, scanning, processing payments, and sending returns
• Organizing and maintaining both electronic and physical filing systems
• Assembling year-end and tax return packages
• Following up with clients to ensure timely return of signed documents
• Handling incoming/outgoing mail and couriers (Canada Post, Purolator, etc.)
• Supporting staff and management with ad hoc requests
• Troubleshooting basic IT issues or helping escalate them appropriately
• Providing coverage for other admin team members as needed

We're Looking for Someone Who Is:

• Naturally organized and self-motivated
• Calm, focused, and reliable under pressure
• Personable and easy to work with—professional, but not performative
• Patient and pragmatic, with a quiet confidence in managing tasks
• Tech-savvy (or eager to learn new software)
• Comfortable with discretion, confidentiality, and client-facing interactions
• Flexible with working hours, especially during personal tax season (March–April)

Qualifications & Skills:

• 2–5 years of experience in an administrative support role
• Strong written and verbal communication skills
• Competency in Microsoft Office is required
• Experience with CCH iFirm, Doc-it, Taxprep, or CaseWare is a bonus
• Experience in an accounting office is an asset, but not required
• Able to follow procedures closely and ask questions when needed
• Comfortable juggling multiple tasks and adapting to shifting priorities

Bonus Points If You:

• Have worked in a small business or professional services environment
• Own a vehicle and are comfortable occasionally running errands, if needed
• Enjoy creating systems that make daily operations more efficient
• Can confidently navigate new tech platforms or software
• Are looking for a long-term, stable role in a respectful and professional team environment

Employment Equity

The employer strives to be an equal opportunity employer and encourages candidates from all backgrounds to apply. We thank all candidates for their applications, however, only those selected for interviews will be contacted.

Benefits

The employer offers a competitive benefits package that includes life insurance, full coverage for out-of-country care and vision care, and majority coverage for prescription drugs, dental, and specialists.

Accessibility Accommodations:WCO Chartered Professional Accountants provides accessibility accommodations during the recruitment process. Should you require any accommodations, we will work with you to meet your needs.

Benefits:

• Dental care

• Extended health care

• Life insurance

• On-site parking

• Paid time off

• RRSP match

• Vision care

Supplemental pay types:

• Performance based bonus