Administrative Assistant

Doane Grant Thornton LLP; Markham; On-site; CAD 45,000 - 62,000; Full time

Job summary

A professional services firm in York Region, Markham, is seeking an Administrative Assistant to support the External Client Services team. Responsibilities include formatting financial statements, maintaining client data, and handling general administrative tasks. The ideal candidate has at least one year of relevant experience, excellent communication skills, and strong attention to detail. Additional benefits include profit sharing and flexibility to work from anywhere in Canada during summer. On-site presence is required five days a week.

Benefits

Profit sharing

Flex days

RRSP contributions

Firmwide holiday closure

Wellness benefits

Work from anywhere in Canada in the summer

Qualifications

• Minimum 1 year of administrative experience in a professional services environment.
• Exceptional client service mindset and ability to de-escalate difficult situations.

Responsibilities

• Support the External Client Services team with high-quality deliverables.
• Format and assemble financial statements in compliance with Firm standards.
• Maintain client data using Microsoft Dynamics 365 software.
• General administrative duties like answering calls and filing.
• E-filing tax returns to CRA to meet deadlines.
• Provide billing support and prepare invoices to clients.

Skills

Excellent verbal and written communication skills

Strong attention to detail

Interpersonal skills

Ability to work under tight timelines

Client service mindset

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Microsoft Dynamics 365

CRM tool

Job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be an Administrative Assistant? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:

Responsibilities

• Working independently and within a team environment to support the External Client Services team within the Business Unit, Office and/or Service Line to produce high quality client deliverables
• Format and assemble electronic and/or paper financial statements (or other client deliverables) in compliance with Firm standards, ensuring a high level of attention to detail, proof‑reading, and ensuring timely delivery
• Entering and maintaining client data using Microsoft Dynamics 365 software (D365), creating jobs in D365, rolling forward of jobs/files, and archiving as appropriate for the engagement
• General administrative duties including, but not limited to answering calls, filing, photocopying, scanning, welcoming clients/colleagues at front desk and organizing couriers
• E‑filling tax returns to CRA to meet filing deadlines
• Participate in training to stay current with changes in software and processes
• Data entry and maintenance of paper and electronic files, in accordance with the Firm’s document retention and destruction policies and procedures
• Preparing and editing correspondence, reports, proposals, and other documents
• Provide billing support using Doane Grant Thornton’s systems and in accordance with the terms of the engagement including preparing invoices to clients, as well as following up on AR when appropriate
• Scanning documents and embedding in electronic file, sending, and receiving documents electronically to clients through various secure file transfer platforms, ensuring confidentiality of sensitive information
• Managing communications, expense administration, and travel arrangements on behalf of team leadership
• Coordinating external/internal appointments, meetings, facility/room reservations and catering
• Supporting the Firm’s professional image and culture by demonstrating professional behaviour and building positive professional relationships
• Some reception coverage, in addition to the regular administrative responsibilities
• Other duties as required

Qualifications

• Minimum 1 year of administrative experience in a busy professional services environment
• Excellent verbal and written communication skills
• Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
• Ability to work effectively for several people at the same time
• Strong attention to detail and consistent production of high‑quality work
• Ability to work effectively within tight timelines on simultaneous projects
• Strong knowledge of and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM tool considered an asset
• Availability to work overtime as required
• Exceptional client service mindset with ability to de‑escalate potentially difficult situations
• Knowledge of accounting process an asset

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

Benefits

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge‑like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Salary & Work Arrangement

The current salary range for this role is $45,100–$62,000 in Markham. If the role is available in other locations, the range may differ to reflect local market factors.

This role is required to be on‑site in the office 5 days each week.

EEO Statement

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.