Accounts Receivable Associate

HeadQuarters; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global start-up in finance and logistics is seeking an Accounts Receivable Associate. This fully remote role involves managing receivables, preparing invoices, and ensuring timely payments. The ideal candidate has strong communication skills, meticulous attention to detail, and experience in logistics or customer-facing roles. Join us to work within a rapidly growing industry with numerous professional growth opportunities and benefits like online classes and internal consultancy support.

Benefits

Fully remote position

Online yoga and English classes

Internal Learning and Development Advisor

Salary increase opportunities

Opportunities for professional growth

Access to advanced accounting software

Qualifications

• Experience with Google Spreadsheets/Excel and accounting software; QuickBooks a plus.
• Strong verbal and written communication skills are essential.
• Meticulousness is required to document information and analyze data.

Responsibilities

• Maintain communication with retailers and nurture partnerships.
• Resolve discrepancies in invoice payments.
• Document and track communication details with retailers.

Skills

Experience in logistics/customer facing roles

Excellent Communication Skills

Attention to Detail

Problem-Solving Aptitude

Collaboration

Organization and Multitasking

Tools

Google Spreadsheets/Excel

QuickBooks

Job description

HeadQuarters is a global start‑up that partners with US cannabis companies to provide support in finance, sales operations, and logistics. We are currently seeking an Accounts Receivable Associate to join our growing accounting team. As an Accounts Receivable Associate with HeadQuarters, you will be responsible for managing and monitoring our receivables, preparing and processing invoices, and ensuring that all payments are received in a timely manner. The ideal candidate is detail‑oriented, organized, and has a strong background in accounting.

The working hours for this position are 9 am - 5 pm PST(6 pm - 2 am CET).

Responsibilities

• Retailer Communication – maintain regular communication with retailers and nurture positive partnerships – providing invoice summaries, sharing account balances, and coordinating payment pickups timely
• Invoice Discrepancy Resolution – in cases where invoices are incorrectly paid to brands instead of the distributor, you serve as the main point of contact to resolve discrepancies.
• Multichannel Communication – ensure clear and efficient communication using both emails and phone calls – to accommodate the preferences of retailers and brands.
• Collaboration and Issue Resolution – actively participate in problem‑solving and decision‑making discussions to contribute to resolving time‑sensitive issues.
• Documentation and Tracking – diligently record communication details with retailers and brands and efficiently track interactions and overall progress.

Qualifications

• Experience in logistics/customer facing roles: experience with Google Spreadsheets/Excel and accounting software; experience with QuickBooks a plus.
• Excellent Communication Skills: strong verbal and written communication skills are essential for effective interaction with retailers and brands.
• Attention to Detail: meticulousness is required to accurately document information, analyze data, and address invoice discrepancies promptly.
• Problem‑Solving Aptitude: the ability to think critically and find creative solutions is vital, particularly when resolving payment issues and managing delivery changes.
• Collaboration: working well within a team environment is essential, as you collaborate with various departments to resolve issues and make decisions that benefit all stakeholders.
• Organization and Multitasking: effective time management and the ability to handle multiple tasks simultaneously are crucial for maintaining productivity in a fast‑paced environment.

Benefits

• Fully remote position
• Online yoga and English classes
• Internal Learning and Development Advisor / Consultant to support your growth
• Salary increase opportunities based on performance
• Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).
• Learn on the best accounting stack – Oracle, Sage, Xero, QBO Advanced & Python dev support