accounts manager, commercial mortgages

RBC Dominion Securities; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Kitchener is seeking a Relationship Manager for Commercial Accounts. This role involves managing a portfolio of Commercial clients, providing tailored financial advice, and ensuring top-tier service. The ideal candidate will have experience in client relationship management, excellent communication skills, and the ability to understand clients' financial needs. Competitive compensation and opportunities for personal growth are on offer.

Benefits

Comprehensive Total Rewards Program

Opportunity for personal and professional growth

Collaborate with other business segments

Qualifications

• Experience in exceptional client relationship management and client service.
• Ability to complete needs-based discovery and solution development.
• Excellent communication, time management, and organizational skills.

Responsibilities

• Grow and deepen client relationships.
• Proactively contact clients and understand their needs.
• Manage risk and exercise due diligence in banking procedures.

Skills

Client Centricity

Communication

Financial Acumen

Adaptability

Critical Thinking

Education

University degree in commerce or business administration

Job description

Relationship Manager Commercial Accounts

Posted on December 26, 2025 by Employer details RBC Dominion Securities

Job Details

What is the opportunity? By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Location: successful candidate must be mobile across Brantford, Norfolk and Tillsonburg.

Responsibilities

• Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs.
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC.
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC.
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks.
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice.
• Be on your client's path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations.

Must-have Qualifications

• Experience in exceptional client relationship management and client service.
• Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations.
• Excellent communication, time management and organizational skills.
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications).

Nice-to-have Qualifications

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions.
• Familiarity with Commercial Banking systems.
• Knowledge of a broad array of business and personal financial products and services.
• University degree, ideally in commerce, business administration, or related experience.

Benefits

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Opportunity to collaborate with other business segments within the bank.
• Competitive compensation.
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth.

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management.

Additional Job Details

Address: 180 KING ST W, KITCHENER, ON, Canada.

Work hours/week: 37.5.

Employment Type: Full time.

Work location: On site.

Salary: $35.90 to $86.54 per hour.

Terms of employment: Permanent employment full-time.

Job Type: Regular Pay Type: Salaried.

Posted Date: 2025-12-19.

Application Deadline: 2026-01-09 11:59 PM.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to.