Account Manager, Small Business (Ottawa)

The Toronto-Dominion Bank; Ottawa; On-site; CAD 65,000 - 99,000; Full time

Job summary

A leading global financial institution is seeking an Account Manager, Small Business in Ottawa. This role focuses on delivering excellent customer experiences and driving business growth through relationship management. Ideal candidates will possess a university degree or equivalent experience and have strong business development skills. Competitive salary and ongoing career development opportunities are provided.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• University degree and/or relevant entry level work experience; Accounting / Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.

Responsibilities

• Deliver a legendary customer experience, drive profitable business growth, and achieve target additions.
• Build, maintain and expand customer relationships within the community.
• Liaise with internal banking and wealth partners to provide holistic advice.

Skills

Relationship Management

Excellent communication

Business Development

Time Management

Leadership skills

Education

University degree or relevant work experience

Job description

Overview

Work Location: Ottawa, Ontario, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: 65600 - 98400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview

Small Business Banking is a dynamic division within the Business Banking Portfolio at TD with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized businesses. We focus on building strong personal and professional relationships with our Small Business Banking clients. Our dynamic professionals are committed to support our client needs including starting a business, managing in stability and stress, growing a business, and transitioning a business. Our strategy is to be Better Business Bankers while helping to make Small Business easy and affordable for business owners in our communities. If you want to be a brand ambassador who can help strive efficiencies for the bank then join our team and make an impactful contribution to TD and your own success.

Position

Account Manager, Small Business

In this role you will deliver a legendary customer experience, drive profitable business growth, and achieve target additions. You will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and providing customized information and advice best suited for the customer.
• Liaise with Internal Branch Banking, Commercial Banking Centers, and Wealth partners to provide holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation, and teamwork, and ensure timely communication of issues.

Job Requirements

• University degree and/or relevant entry level work experience; Accounting / Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.

Specific Locations

• 1 Ninth St East, Cornwall, ON
• 1106 Pembroke St E, Pembroke, ON
• 1585 Merivale Rd - Unit 10, Ottawa, ON
• 1960 Parkedale Ave, Brockville, ON
• 45 O’Connor St, Ottawa, ON

• Please note that this is part of a larger ongoing build with 90 open roles across Canada.

Who We Are

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to millions of households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent and creativity to the Bank. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We are committed to providing the support our colleagues need to thrive both at work and at home. This job opportunity is subject to provincial regulation for employment purposes. Each province or territory within Canada may have its own regulations and requirements.

Colleague Development

You will have regular career development and performance conversations with your manager, as well as access to an online learning platform and mentoring programs to help you unlock future opportunities. TD supports many career paths and is committed to helping you identify opportunities that support your goals.

Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

Interview Process

We will reach out to candidates of interest to schedule an interview and strive to communicate outcomes to all applicants by email or phone.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms or captioning for virtual interviews) to help remove barriers so you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet

Required Experience: Manager

Key Skills

Accounting Software, Time Management, Accounts Administration, Accounts Receivable, Accounts Reconciliation, Administrative Skill, Leadership skills, Accounting & Finance, Accounts Management, Communication, Analysis Skills, Relationship Management, Team Player Spirit, Budgeting Skills, Accounts Payable

Employment Type: Full-Time

Experience: years

Vacancy: 1

Monthly Salary Salary: 65600 - 98400