3rd Key

Lids; Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

A retail company in Kelowna is seeking a Sales Associate to enhance customer service and meet sales objectives. This position involves managing store operations, supervising associates, and adhering to company policies. Candidates should have a high school diploma and at least one year of relevant experience. The role requires strong communication skills and the ability to work unsupervised, with physical demands including lifting up to 50 pounds.

Qualifications

• 1 year of relevant experience in retail or sales.
• Ability to lift up to 50 pounds and climb a ladder.
• Ability to work unsupervised and stand for long durations.

Responsibilities

• Produce sales gains and meet company objectives.
• Assist in scheduling and manage store inventory.
• Participate in training and recruit store personnel.

Skills

Customer service

Strong interpersonal skills

Sales results production

Communication skills

Education

High School Graduate or Equivalent

Job description

Overview

General Position Summary

Generate Sales

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes : proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Supervise Associates

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Additional Principal Duties and Responsibilities

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Education

• Less Than High School Graduate
• High School Graduate or Equivalent

Reports To