Jobs in Manaus, Brazil
Junior Technical Wms Consultant
Mouts Ti
Analista De Suporte Especializado Pleno \"#988869\"
Dexian Brasil
Especialista Em Testes Automáticos - Apis
Stefanini Brasil
Discover more opportunities than anywhere else. Find more jobs nowAnalista De Suporte Especializado Pleno \"#988869\"
Dexian Brasil
Paid Media Specialist – Meta & Google | Remote | LATAM
Atomic HR
Connect with headhunters to apply for similar jobsEspecialista Em Testes Automáticos - Apis
Stefanini Brasil
SAP ABAP IBP Developer
Recruit 121 Group
Brazil - Director of Business Development
Caliza
Technical Customer Support Representative (L1)
Velozient
Junior Developer (Devvit Platform)
Pride Global
Analista De Suporte Especializado Pleno \"#988869\"
Dexian Brasil
Engenheiro(a) de Software Sênior - Inteligência Artificial, Cloud e Automação (CLT) - Remoto
GRAN
Node Developer - Remote
INDI Staffing Services
Account Executive
Warmy.io - Email channel. Reliable.
Especialista Em Testes Automáticos - Apis
Stefanini Brasil
Technical Support Consultant L3
Velozient
Desenvolvedor Mobile Sênior (Android Nativo / Kotlin / iOS)
Nyx Solucoes
Virtual Assistant
Job summary
A global property management company is seeking two full-time Virtual Assistants based in Brazil to join their team. Candidates should be fluent in English, tech-savvy, and excel in customer service. Responsibilities include crafting responses to guests, managing complaints, and coordinating with teams. This role offers competitive hours and career growth opportunities, completely remote from anywhere in Brazil.
Benefits
Qualifications
- Fluent in English with excellent grammar and communication tone.
- Previous experience with Airbnb or property management is a plus.
- Must have a reliable laptop and high-speed WiFi.
Responsibilities
- Craft clear responses to guest messages across multiple platforms.
- Maintain a 5–10 minute response time to messages.
- Deescalate and resolve guest complaints.
- Coordinate with teams to fulfill requests.
- Update and monitor internal systems and property dashboards.
Skills
We're looking for two full-time Virtual Assistants based in Brazil to join our global property management and real estate rental operations team. This is a fast-paced, service-driven role where you'll communicate directly with guests and tenants across multiple properties, ensuring every experience meets our standard of excellence. If you're fluent in English, tech-savvy, and passionate about delivering outstanding customer service — this is a great opportunity to grow in an international environment.
- Craft clear, professional, and empathetic English responses to guest messages, emails, and inquiries across Airbnb, VRBO and other internal platforms.
- Maintain a 5–10 minute response time to all messages during your shift.
- Deescalate and resolve guest complaints with professionalism, empathy, and sound judgment.
- Coordinate with cleaning, maintenance, and operations teams to fulfill requests.
- Update and monitor internal systems, CRMs, and property dashboards.
- Document all customer interactions accurately for team follow-up and quality control.
- Collaborate with team members to ensure seamless daily operations.
- Fluent in English (spoken and written) – excellent grammar and communication tone.
- Strong typing skills (80+ WPM) and confidence navigating multiple platforms.
- High attention to detail, accountability, and ability to multitask under pressure.
- Strong problem-solving and conflict resolution skills.
- Must have a reliable laptop / computer and high-speed WiFi.
- Previous experience with Airbnb, property management, or hospitality support is a plus but not required.
- Professional, positive, and culturally aligned with a high standard of service.
- Work 100% remotely from anywhere in Brazil.
- Full-time, consistent hours (40 hours / week).
- Competitive hourly rate in USD.
- Supportive, fast-growing international team.
- Career growth opportunities for high-performing team members.
If you're ready to join a professional, global team that values reliability, communication, and excellence — we'd love to meet you.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.