Technical Lead

Cognizant; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading IT services company seeks a professional in São Paulo to provide technical support for finance-critical applications. Candidates must possess expertise in Java or .NET and communicate fluently in Portuguese and Spanish. Responsibilities include mentoring, server maintenance, and incident resolution, with advantages for life sciences experience. This hybrid role requires in-office presence two days a week, focusing on a healthy work-life balance.

Qualificações

• Strong technical and functional expertise in Java or .NET.
• Excellent communication skills in Portuguese and Spanish.
• Life Sciences experience and ITIL V4 knowledge are added advantages.

Responsabilidades

• Provide Level 2/3 support for the applications assigned.
• Understand client requirements and implement changes.
• Mentor team members on technical and non-technical aspects.
• Monitor, maintain, and troubleshoot server environments.
• Diagnose and resolve database errors and connectivity issues.
• Deliver support in Portuguese and Spanish.
• Act as a liaison between technical teams and business users.
• Support finance-critical enterprise applications.

Conhecimentos

Java

Core Java

Spring Core

Hibernate

Spring MVC

REST Web Services

.NET

.NET Core

SQL

PLSQL

React Js

Node JS

ASP.NET Core

Web API

Fluency in Portuguese

Fluency in Spanish

Descrição da oferta de emprego

Job Summary

This position requires a highly skilled professional with strong technical and functional expertise, along with fluency in Portuguese. The ideal candidate should be either strong in Java, specifically Core Java, Spring Core, Hibernate, Spring MVC, and REST Web Services, or strong in .NET, including .Net Core, SQL, React Js, Node JS, ASP.NET Core, and Web API. Additionally, they should possess working knowledge of SQL and PLSQL and excellent communication skills. Life Sciences experience and ITIL V4 knowledge are added advantages.

Responsibilities

• Provide Level 2/3 support for the applications assigned; Incident resolution, Service request fulfilment, maintaining and troubleshooting existing applications/systems; working on problem tickets and changes, preparing knowledge articles and supporting Application Managers etc
• Understand requirements from clients and implement changes by following Client SOPs
• Mentoring team members on both technical and non-technical aspects; Assisting subordinates in resolving technical issues, knowledge-sharing
• The candidate should be ready to work in shifts and provide weekend, holiday support as per the need
• The candidate should monitor, maintain, and troubleshoot Dev, QA and Prod Server environments, perform routine health checks, backups, and disaster recovery testing, and ensure high availability and performance tuning of SQL databases.
• Diagnose and resolve database errors, connectivity issues, and query performance problems, and collaborate with application and infrastructure teams to resolve cross-functional issues; stay updated with SQL Server updates, patches, and best practices, and participate in automation initiatives to reduce manual effort
• The candidate should deliver support in Portuguese and Spanish, ensuring clear communication with regional stakeholders, document solutions, create knowledge base articles, and provide training in both languages.
• The candidate should act as a liaison between technical teams and business users
• Furthermore, the candidate should have strong experience in supporting finance-critical enterprise applications such as GL, AP/AR, Treasury, Risk, and Regulatory Reporting systems.
• Prior experience working with Finance, Treasury, Tax, or Regulatory Reporting teams is strongly preferred.
• The candidate should have capabilities to support and maintain .Net/Java-based finance applications and SQL databases, optimize financial transaction processing, reconciliation, and reporting modules, integrate with ERP systems (SAP, Oracle Financials, CERP) and banking interfaces,
• handle end-of-day/month-end/year-end finance processing, and ensure data accuracy, auditability, and compliance.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in São-Paulo, SP. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Upload your resume

Please, upload your resume in English.

Primary Location

Sao Paulo, SP - Rua Jaceru-COG

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.