Overview
Shopee | Posted Sep 14, 2025 | Full-time | Negotiable | Advanced (5-10 yrs)
Responsibilities
Responsible for supervising daily a logistics operations team composed of an auxiliary, assistant, problem solver and logistics leader on a scaled shift basis, ensuring that the flow of incoming and outgoing orders complies with standard work procedures. Build a team aligned with the company’s cultures and values, develop leadership with focus on delivering results, productivity and operational engagement, aiming at cost control and maintaining a high level of quality and execution with a focus on continuous improvement.
- Supervise the team, ensuring good performance, control and organization of processes;
- Monitor process indicators, cost, overtime, absenteeism and turnover and seek improvement solutions;
- Organize the work routine of operators and operational leaders ensuring basic activities (audits, housekeeping, trainings, HC control, etc.);
- Ensure tools, resources and development actions for your team to guarantee operational efficiency and stability of productive processes;
- Monitor all processes through indicators and action plans;
- Identify, implement and monitor opportunities for process improvement by analyzing stages, information exchange with support areas and/or market knowledge;
- Multiply performance results to the entire team;
- Ensure execution of standard work as defined in operational work instructions;
- Involve the operational team to analyze process indicators and propose immediate action plans for correction;
- Promote team engagement and integration;
- Create and validate processes for improving operational efficiency;
- Identify root causes of deviations and complex problems and outline improvements with leadership.
Qualifications
What you need to take on the challenge:
- Availability to work on a 6x1 schedule, morning and afternoon shifts;
- Bachelor's degree in Engineering, Administration, Logistics or related areas;
- Advanced Office package;
- Previous experience in people management and logistics operations;
- Experience with process management by indicators, involving the team and establishing corrective actions;
- Knowledge of tools such as Kaizen, PDCA, 5S is a plus.
Benefits
- Medical and dental assistance, extending to dependents;
- Partnership with Gympass and TotalPass;
- Flexible meal/food allowance;
- Transportation, Mobility allowance or on-site parking;
- Flexible benefits;
- Zenklub;
- Discretionary annual bonus linked to performance.
Join us and help shape history with us. What makes you unique makes us better.