Senior Program Manager, Amazon Operations, Amazon Brazil Operations

Amazon; São Paulo; Presencial; BRL 100.000 - 150.000; Tempo integral

Resumo da oferta

A global e-commerce leader is seeking an experienced Program Manager to lead transformational initiatives in cross-border operations. The ideal candidate will design complex operational solutions and mentor teams while collaborating cross-functionally. A bachelor's degree and strong analytical skills are essential. This role is located in São Paulo, Brazil, offering an inclusive culture and opportunities for professional growth.

Qualificações

• Experience defining program requirements and using data to drive improvements.
• Experience in cross-functional roles with both technical and non-technical teams.
• English proficiency in reading, writing, and speaking.

Responsabilidades

• Serve as the technical authority and SME for global operations initiatives.
• Architect operational solutions for cross-border fulfillment programs.
• Lead strategic planning and execution of complex programs.

Conhecimentos

Operational excellence

Cross-functional collaboration

Data analysis

Technical innovation

Mentorship

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Overview

Amazon Brazil seeks an experienced Program Manager to serve as the subject matter expert (SME) in global operations and lead transformational initiatives for our cross-border fulfillment network. This strategic role will architect and implement complex operational solutions for Out of Country (OOC Global Mile) and Seller operations, while establishing best practices and operational frameworks for the Brazilian market.

Responsibilities

• Serve as the technical authority and SME for global operations initiatives
• Architect end-to-end operational solutions for cross-border fulfillment programs
• Define technical and operational standards for international logistics integration
• Lead strategic planning and execution of complex multi-year programs
• Develop scalable operational frameworks that can be replicated across markets

Strategic Leadership

• Drive operational excellence through technical innovation and process optimization
• Establish governance models for international operations programs
• Provide thought leadership in cross-border logistics and fulfillment solutions
• Mentor program managers and operations teams
• Influence senior leadership on strategic operational decisions

Key Deliverables

• Design and implement technical solutions for cross-border operations
• Develop operational blueprints for international program scaling
• Create technical specifications for systems integration
• Establish operational excellence frameworks
• Drive continuous improvement through innovation and automation
• Drive operational innovation and excellence

Qualifications

• Bachelor\'s degree
• Experience defining program requirements and using data and metrics to determine improvements
• Experience defining and executing program requirements
• Experience working cross functionally with tech and non-tech teams
• English Language - Reading, Writing and Speaking
• Experience working with, presenting to and influencing senior executives up to VP level

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations page at https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.