Senior BSS Solution Architect

Netcracker; Brasil; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global telecommunications solutions provider is seeking a Senior BSS Solution Architect based in Brazil. The ideal candidate will have over 10 years of experience in delivering telco solutions and will support sales and delivery phases. Responsibilities include assisting in RFP responses, preparing product demonstrations, and ensuring customer satisfaction. A Bachelor's degree in Computer Science or related field is required, alongside excellent communication skills. This position offers a hybrid work model, allowing flexibility in where you work.

Qualificações

• 10+ years working at a telco or systems integrator vendor.
• Knowledge of major industry standards: eTOM, SID, TAM, ITIL.
• Fluent in English and available to work from Brazil office in hybrid mode.

Responsabilidades

• Assist in sales and delivery process of BSS solutions.
• Prepare technical responses to RFPs and RFIs.
• Work with Account Executives on qualification process.
• Develop product demonstrations and presentations.

Conhecimentos

Technical/architectural knowledge of BSS solutions

Excellent written and verbal communication skills

Strategic and analytical skills

Ability to work in a team

Business-like presence

Formação académica

Bachelor’s Degree in Computer Science, Engineering or related field

Descrição da oferta de emprego

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting‑edge cloud‑native and AI‑powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation and create meaningful digital experiences for millions of people around the world.

With more than 30 years of experience, serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us, and be part of a team that is not just keeping up with the digital future but is leading the way.

About the role

We are looking for a Senior BSS Solution Architect, with experience in the full life‑cycle delivery of telco solutions. This position will involve solution delivery activities as well as pre‑sales. The role will help support the sales team on new or existing customers in all phases of the sales process and will act as an OSS/BSS SME (subject matter expert) representing Netcracker in front of our customers.

Role & Responsibilities

• Assist in all phases of the sales and delivery process of BSS solutions
• Prepare the technical part of responses to RFPs and RFIs
• Work with multiple Account Executives to support the opportunity qualification process
• Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges, coupled with NetCracker solution knowledge
• Develop product demonstrations, including specification, testing, and delivery
• Drive the process of delivering high‑quality product and architecture presentations and demonstrations
• Demonstrate advanced product concepts
• Assist account teams in ensuring customer satisfactionRepresent NetCracker as a general industry subject matter expert

Required Experience

• Experience delivering solutions to a telco provider
• 10+ years working at a telco or systems integrator vendor with strong technical/architectural knowledge of BSS solutions
• Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/J, MTOSI, etc.
• Demonstrated knowledge of communications service provider business in retail and B2B domains, wireless and wireline services
• Demonstrated knowledge in all major BSS functional areas: channels, customer care, CPQ, product catalog, fulfillment, billing, OCS
• Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
• Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
• Business‑like presence and ability to interact professionally with customers at all organization levels
• Well‑developed knowledge and understanding of the global telecommunications marketplace
• Nice to have: demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM, etc.
• Nice to have: IT and/or software development experience in one or more of the following areas: cloud solutions, DevOps, customer‑facing applications, large‑scale, mission‑critical applications, network management systems, general large‑scale system architecture, large‑scale databases
• Fluent in English and available to work from our Brazil office in hybrid mode

Education

• Bachelor’s Degree in Computer Science, Engineering or related field

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