Sales Engineer

Trend Micro; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading cybersecurity company is seeking a Sales Engineer to drive customer success through compelling demonstrations of security automation. The role involves collaborating with sales teams, providing proof of concept services, and maintaining customer relationships. Ideal candidates will have a strong technical background, excellent communication skills, and a passion for customer success.

Qualificações

• 2-5 years of Sales Engineering experience preferred.
• Experience with various Microsoft/Linux software and systems.

Responsabilidades

• Drive demos and proof of concepts showcasing security automation.
• Maintain ongoing customer relationships and provide Proof of Concept service.
• Deliver partner presentations and webinars.

Conhecimentos

Customer Success

Problem Resolution

Communication

Negotiation

Formação académica

Computer Science degree or diploma

Ferramentas

AWS

Microsoft Azure

Google Cloud

Terraform

Cloud Formation

Descrição da oferta de emprego

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints

With 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world. TrendMicro.com

Position Summary:

We want you to drive compelling demo’s and proof of concepts (PoC’s) showcasing our security automation capabilities, integration with third party services for optimization and helping the customer understand how to lower their time to identify and contain threats. A strong passion for customer success is critical to the role and collaboration within a radial web organization.

Duties & Responsibilities:

Ability to listen to customer problems, work with the sales team, and demonstrate a solution

Provide Proof of Concept service to pre-sales clients and maintain an ongoing customer relationship

Ongoing technical touchpoints/health checks with existing customers

Work in a fast-pace environment under minimal supervision

Share best practices with other SE’s to enhance quality of service and efficiency

Develop subject matter expertise in assigned products and solutions

Willing to travel regionally for customers facing activities, as well as marketing and user group events

Channel feature requests to Product Management to enhance Trend Micro products

Deliver partner presentations, events and webinars

Qualifications/Requirements:

Computer Science degree or diploma or combination of education and pre-sales experience in Security Software and Systems

Experience working with various Microsoft/Linux software and systems

Solid multi-tasking, troubleshooting and problem resolution abilities

Self-starter with the ability to quickly learn new concepts and technology using self-paced learning management platforms

Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives

Knowledge of Anti-malware, Intrusion Detection and Prevention, Data Loss Prevention, File Integrity Monitoring, Email and Web Security, Syslog, SIEM solutions

Understanding of MITRE Attack Framework and/or security operations center (SOC) functions

Sales Engineering experience preferred (2-5 years)

Experience with Infrastructure as Code (IaC) tools such as Cloud Formation, Terraform etc.

One or more of below certifications or training is desired:

AWS / Microsoft Azure / Google Cloud Certifications

CISSP – Certified Information Systems Security Professional

#LI-MW1

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

About the company

Trend Micro Inc. is an American-Japanese multinational cyber security software company with global headquarters in Tokyo, Japan and Irving, Texas, United States, with regional headquarters and R&D centers in Asia, Europe, and North America.