Risk&Fraud Analyst

Gravity Interactive, Inc.; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading gaming company is seeking a Risk & Fraud Analyst to monitor, analyze, and prevent fraudulent activities in online transactions. Candidates should possess strong analytical and problem-solving skills and be fluent in Brazilian Portuguese and advanced in English. The role involves collaborating with various departments to manage fraud cases and requires familiarity with online payment systems and gaming ecosystems. Remote work offered.

Qualificações

• Prior experience in fraud detection or risk analysis.
• Familiarity with online payment systems and chargeback processes.
• Knowledge of online gaming ecosystems is highly desirable.
• Fluent in Brazilian Portuguese and advanced English.

Responsabilidades

• Monitor and analyze payment transactions to detect fraud.
• Investigate suspicious patterns in in-game purchases.
• Collaborate with multiple departments to resolve fraud cases.

Conhecimentos

Analytical skills

Problem-solving skills

Communication skills

Teamwork skills

Detail-oriented

Fluent in Brazilian Portuguese

Advanced English proficiency

Ferramentas

Excel

Fraud prevention tools

Descrição da oferta de emprego

About Gravity Interactive

Gravity Interactive is the North American wholly‑owned subsidiary of Gravity Co., Ltd., a prominent online game publisher in South Korea with subsidiaries across the globe.

With the success of Ragnarok Online, one of the first PC MMORPGs, Gravity Interactive strives to become a major publisher in the online gaming industry, continually servicing current online games and developing new entertainment content for gamers in North America and beyond.

With operations in many countries and over 20 published games, we offer growth opportunities, varied projects and stability.

If you are a passionate and driven individual looking to level up your career and gain exposure to the global gaming market, we strongly encourage you to apply.

Risk & Fraud Analyst

This position will monitor, analyze, and prevent fraudulent activities within online transactions, payments, and in‑game purchases. The analyst collaborates with multiple departments to identify suspicious behavior, minimize chargebacks, and maintain a safe and trustworthy environment for all players.

Duties and Responsibilities

1. Monitor and analyze payment transactions to detect and prevent fraudulent activity.
2. Investigate suspicious patterns in in‑game purchases, account activities, and player behavior.
3. Implement risk‑management strategies to minimize chargebacks, fraud losses, and abuse of promotions.
4. Create and maintain fraud detection rules, alerts, and workflows.
5. Collaborate with Customer Support, Finance, and Development teams to resolve fraud‑related cases.
6. Provide regular reports on fraud metrics, trends, and prevention effectiveness.
7. Stay updated with industry best practices, fraud schemes, and evolving security threats.
8. Recommend improvements to fraud prevention tools, processes, and policies.
9. Assist in compliance with payment regulations and security standards.

Skills and Requirements

• Prior experience in fraud detection, risk analysis, or payment operations (gaming, fintech, or e‑commerce experience is a plus).
• Strong analytical and problem‑solving skills.
• Familiarity with online payment systems, chargeback processes, and fraud prevention tools.
• Attention to detail with ability to identify suspicious patterns in large datasets.
• Proficiency in Excel and data analysis.
• Excellent communication and teamwork skills.
• Knowledge of online gaming ecosystems and digital goods transactions is highly desirable.
• Familiarity with PC gaming and MMORPGs.
• Positive and professional attitude.
• Fluent Brazilian Portuguese.
• Lives in Brazil.
• Advanced English reading and writing skills.
• Korean language skills a plus.

Work Type

Remote / Independent Contractor

Job Type

Contract

Application Questions

• What is your level of proficiency in English?
• What is your level of proficiency in Spanish?
• How many years of localization experience do you have?
• Are you familiar with Ragnarok games / IPs?
• Qual sua expectativa salarial em dolar americano?