Oracle Cloud

Tata Consultancy Services; Ijuí; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading IT Services company in Brazil is seeking an Oracle Cloud Support Analyst to join their team. The ideal candidate will have experience in Oracle Cloud Support and the ability to work independently. Responsibilities include providing support for Oracle Cloud Financial Modules, resolving issues, and collaborating with users and support teams. This role offers opportunities for professional development and a diverse work environment while promoting inclusivity and equity.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

TCS Cares – psychological assistance

Partnership with SESC

Qualificações

• Must have experience in Month end close process.
• Very good understanding of Brazil related localization in Oracle cloud.
• Candidate must be willing to come to office 2 days a week if needed.

Responsabilidades

• Provide support for Oracle Cloud Financial Modules.
• Resolve issues and fix problems as they arise.
• Collaborate with users to understand and address issues.
• Coordinate with Oracle for service requests.
• Work with Global Support team in India for smooth issue resolution.

Conhecimentos

Experience in Oracle Cloud Support

Advanced English

Cloud implementations & support experience

Ability to work independently

Agile way of working

Ferramentas

Oracle Cloud (GL, Fixed Assets, Cash Management)

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for ORACLE Cloud , Hybrid in Sao Paulo who wants to learn and transform his career.

Responsibilities & Expectations

Your duties include:

• Candidate must have experience in Oracle cloud Support (R2A)
• Should be able to explain couple of real life scenarios or challenges they have encountered during support and have fixed.
• what is day in a life of a support analyst
• Should understand how integration from outside application works into Oracle cloud.
• Must have experience in Month end close process.
• Should be willing to come to office 2 days a week if needed.
• Advanced English.

Must-Have

• Broad experience in cloud implementations & support
• Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management)
• Very good understanding of Brazil related localization in Oracle cloud

Good-to-Have

• Able to work independently with customer
• Agile way of working

Roles and Responsibilities

• Oracle Cloud Financial Modules – Support
• Issue resolution and fix
• Collaborate and meeting with users to understand the issue
• Work with Oracle on Service request
• Work with Global Support team located in India and collaborate for smooth issue resolution
• Period close activities

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

Benefits

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief

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