Operations Associate

Reb; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A fast-growing e-commerce company is seeking an Operations Associate in São Paulo to support logistics and office needs. The ideal candidate is bilingual in English and Japanese, possesses strong organizational and communication skills, and is familiar with retail logistics. This role offers a collaborative work environment focused on efficiency and growth.

Serviços

Collaborative team environment

Growth opportunities

Qualificações

• Must be living in Latin America.
• Fluency in English and Japanese, both written and verbal.
• Hands-on attitude and ability to work in a fast-paced environment.

Responsabilidades

• Prepare and file forms and documents.
• Analyze operations and suggest improvements.
• Communicate with logistics partners and resolve shipment issues.

Conhecimentos

Bilingual in English and Japanese

Organizational skills

Critical thinking

Detail-oriented

Experience in retail & logistics

Ferramentas

MS Office (Excel)

Descrição da oferta de emprego

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role overview

Rebag has had its office in Tokyo since 2017 (REBAG JAPAN G.K.), and is looking for a full-time Operations Associate. This is a phenomenal opportunity to join a very fast-growing startup in its early stages and to write the future of collaborative luxury. Reports remotely directly to the Japan Operations Manager and works with members of the Operations/Buying/Bizdev team in Japan and the US.

Responsibilities

• Preparing and filing forms and other documents.
• Updating logs and order forms.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Taking care of overall office needs (handling phone calls from vendors/partners, purchasing office supplies, communication with providers, coordination of office repairs, documents handling, etc.).
• Scheduling meetings and team-building sessions as required.
• Providing support to the Operations manager and team members as needed.
• Communicating with logistics partners and resolving shipment issues; providing all pertinent shipping information needed to logistics.
• Creating shipping lists with all necessary information and sending them to logistics before merchandise arrives at the warehouse.
• Daily update and monitoring of all shipping from Japan in the inventory system (updating each order with shipping schedule and tracking information).
• Communicating with NY Head Quarter (inquiries related to shipments from Japan; coordination with HQ operations and buying teams).

What We Expect You to Bring To The Table

• Must be living in Latin America
• Must be bilingual with fluency in English and Japanese (written and verbal).
• Hands-on attitude; hard-working; able to work in a fast-paced environment.
• Positive, high energy, team-oriented, collaborative mindset.
• Detail-oriented and accurate (data entry, data processing, reporting, analytical skills).
• Critical thinking and problem-solving skills.
• Excellent organizational and communication skills.
• Knowledgeable and efficient in MS Office (especially Excel).
• Previous experience in retail & logistics (WMS) is ideal.
• Availability to work across different time zones.

What To Expect From Handbag Heaven

• A team that believes in the mission and works hard to make the impossible possible.
• Individuals who generate ideas to evolve the business.
• An environment that strives to work efficiently and respects your off-time to recharge for the next day.
• An exponential amount of growth in the future.