Operational Specialist

Metrobi; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A tech startup is seeking an operations specialist located in Salvador, Brazil. In this role, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers via phone and live chat. The ideal candidate will be proficient in English and have experience in logistics, courier operations, or customer support. You must be able to work according to the Eastern US time zone (EST). This position offers a chance to be part of a growing company in the courier service sector.

Qualificações

• Proficiency in English is essential for communication.
• Experience in logistics or courier operations is required.
• Ability to work based on the Eastern US time zone (EST).

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers over the phone.
• Use live chat to coordinate deliveries.

Conhecimentos

Proficiency in English

Experience in logistics

Experience in customer support

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management