Operational Specialist

Metrobi; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A local courier startup is seeking an operations specialist in Florianópolis, Brazil. The candidate will be responsible for monitoring delivery routes and communicating with delivery drivers and shippers via phone and live chat. Proficiency in English and experience in logistics or customer support is essential. The role requires availability based on Eastern US time zone (EST). This is a great opportunity to join a growing team in the logistics industry.

Qualificações

• Proficiency in English is a must.
• Experience in logistics, courier operations, call center, customer support, or account management is required.
• Ability to work based on the Eastern US time zone (EST).

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers over the phone and live chat.

Conhecimentos

Proficiency in English

Experience in logistics or courier operations

Experience in customer support

Descrição da oferta de emprego

What is Metrobi? Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management